Our Customer Reviews Are In

Turns Out We’re Big Winners!

It’s always satisfying when hard work gets recognized. At Central Air Heating, Cooling & Plumbing, we feel especially appreciated when we hear positive feedback from our clients. It makes us feel special to know our customers recognize the extra mile we go for their comfort. Check out our reviews!

Excellent
Based on 2248 reviews
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Steve Kayser
Jake came out today and cleaned and inspected our gas furnace.He was thourogh and friendly.

Michael came to our home and serviced our furnace and Air Conditioner as well as checked our water pressure and Hot Water Heater.He was professional polite and knowledgeable.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Jake provided thorough and friendly service with your gas furnace. Your satisfaction is our top priority, and we're glad we could meet your expectations. Please don't hesitate to reach out whenever you need us again! 👨🏻‍🔧
Dave Foster
Seth is technically sound and reassuring with his evaluations. The goal of resolving the AC issue fully and efficiently was apparent. I would recommend him to anyone looking for an expert.
Response from the owner:Thank you for the fantastic review! 😊 We're delighted to hear that Seth's expertise and dedication made a positive impact. It's always our aim to resolve issues fully and efficiently, and your recommendation means a lot to us. We look forward to assisting you and anyone else in need of expert service in the future! 🌟
robyn willits
Chris did a great job, very thorough & informative, he even took the time to schedule a Plummer to come out & give an estimate.
Response from the owner:Thank you so much for the fantastic review! 😊 We're thrilled to hear that Chris was thorough and informative, and even went the extra mile for you. Your satisfaction is our top priority, and it's wonderful to know we’ve hit the mark. Please don't hesitate to reach out if you need anything else in the future! 👨‍🔧
Alan McAvoy
Seth Martin from Central Heating and Air came by to service our heat pump today. He was prompt, an awesome communicator, and very thorough in his work. He took the time necessary to explain what he was doing and what was recommended for our HVAC system (and why). From start to finish, Seth is a pro and this was definitely a five star experience. Thank you Seth!!
Response from the owner:We're grateful for your amazing review! 🤩 We're delighted to hear that Seth provided such thorough, professional service to your furnace and kept you informed every step of the way. Your five-star experience means a lot to us, and we appreciate your trust in our team! 👨🏻‍🔧
Shill Straesser
Technicians are always great. Jake Sanders was nice and thorough.
Response from the owner:Thank you for your wonderful 5-star review! 😊 We're thrilled to hear that Jake Sanders and our technicians provided you with great service. Your feedback is invaluable to us, and we look forward to serving you again in the future! 👨🏻‍🔧
James Kincaid
Jake was great. Explained everything in detail.
Response from the owner:Thank you for the fantastic 5-star review! 😄 We're thrilled to hear that Jake provided you with such detailed explanations. Your feedback means the world to us, and we’re glad your experience was great. Looking forward to serving you again in the future! 🌟
Deborah Ellis
Chris was friendly, knowledgeable, and great with pets.
Response from the owner:Thank you so much for the stellar 5-star review! 🌟 We're thrilled to hear about your positive experience with Chris. It's great to know he was not only knowledgeable but also friendly and wonderful with pets. We're grateful for your trust and support and look forward to serving you again! 🐾😊
steve peterman
Seth did a great job servicing my units. He also gave me some good options for repair or replacement. On a followup visit, he diagnosed my thermostat issue. Thanks Seth.
Response from the owner:Hi Steve, thank you for letting us know that we are doing a good job. 👏🏻 We're thrilled Rich provided efficient service and seamlessly installed your new WiFi thermostat. We're glad to have him on our team, and it's great to know he met your expectations. If you need anything else, we're just a call away! 😊
Sarah Murali
Brett did a great job! Super friendly and helpful.
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We're delighted to hear that Seth was able to assist with your furnace issues and work with you on the repair costs. Your recommendation means the world to us, and we're here whenever you need our services again! 👨🏻‍🔧
Kelly McConnell
I had a great service appointment today with Chris Merkle. He arrived on time, very friendly and professional. I really appreciated the time he took to go over all of our options.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Chris provided you with timely and professional service. It's wonderful to know he helped you explore all your options. Your satisfaction is our priority, and we look forward to serving you again! 👨🏻‍🔧
Susan Smallsreed
Kenny was great!
Response from the owner:Thank you for the 5-star review! 🤩 We’re pleased that Brett provided great service. We’ll be sure to pass along your kind words to him. We appreciate your feedback! ✅
Shuang Meng
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear you're pleased with our service. Your feedback is incredibly important to us and inspires our team to keep up the great work. Looking forward to serving you again in the future! 🙌🏼
Linda Adams
Rich Valdez was so professional and extremely thorough in his assessment as to why our heating system suddenly smelled like smoke. He would not quit until he checked out every possibility. He came out on a Saturday, and was here within a couple hours. Central Air has a wonderful technician in Rich. I highly recommend them.
Response from the owner:Thank you so much for the wonderful 5-star review! 😊 We're thrilled to hear about your positive experience with Rich. It's fantastic to know he went above and beyond to ensure everything was thoroughly checked. We pride ourselves on having dedicated technicians like him. We’re here whenever you need us, and we truly appreciate your recommendation! 👨🏻‍🔧
Caroline Love
I am always satisfied with the associates from Central Air. John is great. Fast and friendly. Thank you to your team.
Response from the owner:Thank you so much for your 5-star review! 🌟 It's fantastic to hear that John and our team met your expectations with fast and friendly service. We appreciate your trust and look forward to serving you again! 😊
Donald Schmidt
John did a GREAT job!!!!
Friendly, courteous, efficient and thorough
👌👌👌👌
Response from the owner:Thank you for the fantastic review! 🤩 We’re glad to hear that Tony provided excellent service. We’ll be sure to pass along your kind words to him. We appreciate your feedback and look forward to serving you again! 😊
Justin Hirsch
Had another good experience with Central air. My second hvac fan went out but Chris was able to diagnose it and get it back running.
Response from the owner:Thank you for the 5-star review! 😊 We're delighted to hear that Chris was able to get your HVAC fan running again. Your satisfaction is our top priority, and it's always a pleasure to help. We truly appreciate your continued trust in Central Air and look forward to assisting you with any future needs! 👨🏻‍🔧
Naomi Micu
Great service! Jake did great work, very informative and a great attitude!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Jake impressed you with his work and positive attitude. Your feedback is greatly appreciated, and we're here whenever you need us. Thanks for choosing us! 🙌🏼
Len Lardieri
Chris is the best.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We’re thrilled to hear John made a great impression. It's always wonderful to know our team is exceeding expectations. We appreciate your support and look forward to serving you again!
Alix Town
Response from the owner:Thank you so much for the 5-star review! 😊 We're thrilled to know you’re happy with our service. Your satisfaction is our top priority, and your feedback truly means a lot to us. Looking forward to serving you again! 🙌🏼
Vincent Jacobi
John provided great service. He fixed a few minor issues, was timely and cleaned up after himself. He was friendly, easy to talk to and gave good tips for ongoing maintenance.
Response from the owner:Thanks for taking time from your day to leave us this feedback! ⭐️ We're pleased that John delivered great service and handled everything with a friendly attitude. It's wonderful to know he left everything tidy and provided helpful maintenance tips. We're here whenever you need us! 👨🏻‍🔧
Harry Plaganis
Great job very thorough and respectful techs
Thanks
Response from the owner:Hi Harry, we’re absolutely delighted to know that we could be of assistance. Your 5-star rating truly means a lot to our team. From everyone here at Central Air Heating & Cooling, we appreciate and value your feedback. We hope we’ll have the pleasure of serving you again soon.
Mark Anderson
Just had Rich Valdez come out from central air heating. Was very conscientious and did a great job. Very friendly and informative. Signed up for the yearly service and specifically ask that Rich be the one that comes out
Response from the owner:Thank you for your fantastic 5-star review! 😊 We're thrilled to hear that Rich provided you with exceptional service. It’s wonderful to know you're happy and have signed up for our yearly service. We'll make sure Rich is there for your future visits! Your satisfaction is our top priority. 🌟
Timothy Lynott
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear you had a positive experience with our team. Your support means the world to us, and we're here whenever you need us. Looking forward to serving you again! 🙌🏼
Edwin Sanders
John spent the time needed to ensure he understood and knew how to resolve the situation. Thanks JOHN
Response from the owner:Thank you so much for your 5-star review! 😊 We’re thrilled to hear that John took the time to fully understand and resolve your situation. Your satisfaction is our top priority, and we’re delighted to know you had a positive experience. We look forward to serving you again whenever you need us!
Jay Jewess
Rich was very thorough in his AC inspection and fixed an airflow issue to our upstairs as well as a humming noise caused by a harmonic through a return vent. He also took time to walk me through his cleaning of the compressor housing, filter replacement and damper location. Highly recommend Rich for his professionalism and customer service.
Response from the owner:Thank you for your fantastic review! 😊 We're thrilled to hear that Rich was able to thoroughly inspect and fix your AC issues. It's great to know he took the time to explain everything and provide top-notch service. Your recommendation means a lot to us, and we look forward to serving you again in the future! 👨🏻‍🔧
Emma Gipson
I’ve only used Central Air heating cooling and plumbing since moving to the area in 2022. Everyone from the front office, to sales, to dispatch, to technicians and installers are absolutely incredible. They are always quick to get us on the schedule, and extremely helpful with whatever issue is at hand. Our AC stopped working 2 days ago and when our technician Chris M arrived this morning (on time!) he was quick to jump in, NOT give up, and find the problem. Chris worked diligently to find a very tricky issue and fix it then and there. He saved us having to wait for a part delivery and separate appointment. I couldn’t recommend them more!
Response from the owner:Thank you so much for your amazing review! 😊 We're thrilled to hear about your positive experience with our team, especially Chris M. It's great to know that our quick service and dedication made a difference for you. We're always here to help and appreciate your trust in us. Looking forward to serving you again whenever you need! 🏡🌟
Brett Bodine
Jake, a tech with Central Air completed a maintenance service on my HVAC system. He was thorough and explained everything very well. He’s a personable, straightforward tech and I appreciate his work. Thank you Jake!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Tony provided such a professional and informative experience. It's wonderful knowing his expertise and friendly demeanor made a positive impact on your service. We'll be sure to pass along your kind words to him. Looking forward to assisting you with any HVAC needs in the future!
Marshall Shapiro
Appreciated Kenny's advice regarding our system pertaining to the filters and screen around the unit so everything can run more efficiently. I was also pleased that he was able to locate a replacement fan for the one that seized up in the unit...all in the same day.
Response from the owner:Thank you for your fantastic 5-star review! 😊 We're thrilled to hear that Kenny's advice helped improve your system's efficiency and that he could secure a replacement fan so quickly. We're committed to providing quick and reliable service for our customers. Thanks for trusting us with your service needs! 🙌🏼
Robert Miracle
Great explanation of the problem. Fixed the problem the same day. Great customer service.
Response from the owner:Thank you for your 5-star review! 😊 We're thrilled to hear that our explanation and quick service met your expectations. It's always our goal to provide top-notch customer service, and it's wonderful to know we succeeded. We appreciate your support and look forward to serving you again!
steve brenneke
Response from the owner:Thank you for your fantastic 5-star review! 😊 We're thrilled to know you had such a positive experience with our service. Your satisfaction is our top priority, and reviews like yours motivate us to keep up the great work. We look forward to serving you again in the future! 🙌🏼
Cameron Brock
Jake was awesome. Thank you!
Response from the owner:Thank you for your fantastic review! 😄 We're thrilled to hear that Jake made your experience awesome. Your five-star feedback truly makes our day, and we look forward to serving you again in the future. Thanks for choosing us! 🌟
Kristin Krahmer
Seth did a great job. Timely, courteous and very knowledgeable about system needs and areas of concern.
Response from the owner:Thank you so much for the excellent 5-star review! 😊 We're thrilled to hear that Seth provided timely, courteous, and knowledgeable service. Your feedback is incredibly valuable to us, and we appreciate you choosing our team for your needs. We look forward to serving you again in the future! 👨🏻‍🔧
Keith Fleming
Excellent service as usual! Thank you Kenny for the excellent service!
Response from the owner:Thank you so much for the fantastic review! 😊 We’re thrilled to hear you had another great experience with us. Kenny and the entire team appreciate your kind words and support. Looking forward to serving you again in the future! 🌟
samantha navlyt
Rich was incredible! Super friendly and helpful and the job was done quick and efficiently!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Jake provided you with friendly and efficient service. We truly appreciate your support and are always here to help whenever you need us.
Jenn Backer
Brett was very friendly and professional when he came out to service my mini split. Explained his work thoroughly. Thanks Brett!
Response from the owner:We're thrilled to receive your glowing five-star review! ⭐️ We're thrilled that Rich was able to get your mini split unit back up and running while providing clear explanations along the way. Your gratitude means a lot to us, and we'll surely pass along your thanks to Rich. If you need anything else, we're here to help! 🙏
LM L
Rich is one of the best tech that I have had in a long time. A total ace when doing his job. An honest amazing man, he helped take out my garbage; obtained a table from work to put my stuff on and helped to organize my living area so I could get to all the things I needed. I am disabled and just moved back home. I am by myself and needed so much help and Rich is the kindness person and helped me out. God blessed me today. He is one technician that NW NATURAL GAS should keep and reward! God bless him!
Response from the owner:Thank you for sharing such a heartwarming review! 😊 We're thrilled to hear that Rich made such a positive impact during your move. It’s inspiring to know that his kindness and support made a difference for you—he truly exemplifies our commitment to excellent service. We'll be sure to pass along your kind words to him and the team. Thanks for the five stars and for choosing NW Natural Gas! 🌟
Jonathan Stanis
Very informative and did a thorough job.
Response from the owner:Thank you so much for the 5-star review! 😊 We're thrilled to hear that you found the information provided thorough and helpful. It's always our goal to exceed expectations, and your feedback tells us we're on the right track. We look forward to assisting you again in the future! 🌟
Rich Hanson
Jake was our technician this time and he did a great job and showed us all the things we need to address prior to our summer.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Brett did a fantastic job servicing your furnace. It's wonderful to know that our team at Central Air Heating has kept your furnace in top shape with no extra steps required from you. We appreciate your trust and look forward to serving you in the future! 🌟
Shelley Bly
Big thank you to Cody and Jon for their hard work and dedication installing our water heater. Cody
you are an outstanding craftsman, thanks for sharing all your knowledge and experience with me.
Response from the owner:Thank you for the wonderful 5-star review! 😃 We're thrilled to hear that Cody and Jon's hard work and dedication made such a positive impact on your experience. It's fantastic to know that Cody's craftsmanship and knowledge were valuable to you. We truly appreciate your trust in us and look forward to assisting you with any future needs! 👨🏻‍🔧
Jaden Boehme
Been using central air for a few years now, they’re always super knowledgeable, efficient and thorough. Also highly responsive in emergencies and I really appreciated that when I had mold growing in my ac unit! They always answer my questions and aren’t pushy when it comes to upgrades. Kenny and Alex have been the technicians who have helped me in the last couple years and i appreciate their honesty, patience and kindliness to me since I don’t really understand hvac too much. Would recommend!
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear that our team, especially Kenny and Alex, have been able to provide the knowledgeable and efficient service you needed. It's great to know we could assist during your mold situation and answer all your questions. Your recommendation means a lot to us, and we're always here to help whenever you need us! 👨🏻‍🔧
Jasmine Shirley
Seth was extremely helpful and professional.
Response from the owner:Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear that Seth was able to assist you with professionalism and care. Your feedback is greatly appreciated and keeps us motivated to provide top-notch service. We look forward to serving you again in the future! 😊
Corey Wilson
Seth was awesome! Was a great help!
Response from the owner:Thank you for your fantastic 5-star review! 🌟 We're delighted to hear that Seth was able to assist you so well. We pride ourselves on providing excellent service and appreciate your support. Looking forward to serving you again whenever you need us! 😊
Mikel Price
Awesome job with Chris today. Great job and didn’t break it.
Response from the owner:Thank you for your fantastic review! 😊 We're thrilled to hear that Chris did an awesome job and met your expectations. Your satisfaction means the world to us, and we're so pleased we could meet your needs. Looking forward to serving you again in the future! 🎉
Sue Caicedo
Michael did an excellent job. He was very, friendly and knowledgeable. He explained all details with me and did not pressure me to purchase extra services. Thank you to Michael and Cental Air for a good experience.
Response from the owner:Thank you for letting us know about your experience with our company, Sue! We are proud to have offered you the level of service you deserve as a valued customer.
Ronnie Christie
Here again...was happy to have Michael back out, this time for the annual HVAC/central air check. Top notch service and another reminder that the partnership plans with these guys is worth every penny.

In addition to the below, just adding that the monthly service has been worth every penny. Just had Michael out to do the annual furnace check - thorough and professional. Ready for winter.

Central Air had been out for about a week. I was waiting for my home warranty to send someone but it was taking too long. As such, cut my losses and contacted Central Air - best decision I made. Customer Service was a breeze (pun intended), scheduling could not have been faster, and John, the tech who came to help, was friendly, professional, and knowledgeable - what more can you ask for?? Price was also more than fair.

My only regret was not calling sooner.

I will be signing up for their membership services as well.
Response from the owner:Hi Ronnie, we’re thrilled to read how pleased you were with us. ⭐️ We’re happy you found our service efficient and professional, especially with Michael’s thorough furnace check. 👨🏻‍🔧 It’s wonderful to hear that the monthly service has been worth every penny, and we’re thrilled you feel ready for winter. 🥶 We’re also glad that John provided the level of service and care we strive for. Your kind words about our customer service, scheduling, and fair pricing mean a lot. We’re excited to have you sign up for our membership services—thank you for choosing us! 😊
Ali Salem
Chris was a Great guy and great technician
Response from the owner:Thank you for your wonderful 5-star review! 😊 We're delighted to hear that Chris made such a positive impression with his skills and service. It's always our goal to provide top-notch experiences to our valued customers. Should you need assistance in the future, we're just a call away! 🌟
Jessyka Etter
Rich was a delight! Friendly, knowledgeable, informative, and funny. 10/10 would recommend.
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear that Rich made such a positive impression with his friendly and knowledgeable service. We appreciate you recommending us and look forward to serving you again in the future! 🌟
travis takano
Jake did a great job and was very knowledgeable and took time to explain things.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Jake provided you with knowledgeable and thorough service. Your satisfaction is our top priority, and we're glad Jake was able to meet your expectations. We look forward to serving you again in the future!
Vikram Guhilot
Chris was exceptional! Walked me through the entire process, I highly recommend Central Air. AMAZING
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Chris exceeded your expectations and guided you through the entire process. Your recommendation means the world to us, and we're excited to have you as a satisfied customer of Central Air. Let us know if there's anything else we can assist you with! 🌟
Doug Foster
Outstanding from when they answered my phone call through John’s expert repair service
Response from the owner:We're delighted to hear about your outstanding experience when you called us to John's expert repair service. 👨🏻‍🔧 Providing top-notch service from start to finish is what we strive for, and we're glad we could meet your expectations. We'll surely pass along your appreciation to John for his expertise. If you ever need assistance again, don't hesitate to reach out. 🤩
P. Thompson
Very good experience with this company from start to finish. I highly recommend them.
Shout out to John for the great work.
Response from the owner:Thank you for your fantastic review and for awarding us five stars! 🌟 We're thrilled to hear about your positive experience from start to finish. A special shout-out to John for his great work—he'll be delighted to hear your kind words. We truly appreciate your recommendation and look forward to serving you again! 😊
George & Jeanette Ehara
Central Air Heating, Cooling & Plumbing are always professional, on time and do great work. I would highly recommend them.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly important and motivates us to keep delivering top-notch service. We look forward to serving you again! 🚀
Emily Tabachnick
Jake was amazing!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Jake made such a positive impact on your experience. Your feedback means the world to us, and we look forward to serving you again soon! 🌟
Ken Buck
Brett was very punctual and polite. He explained every step of his maintenance visit very clearly. Cleaned up when he was finished. Very professional.
Response from the owner:Hi Ken, we’re delighted to know we could assist. 🙌🏼 We’re glad that Michael provided a thorough inspection and answered all your questions. It’s great to know he left everything clean and tidy. We appreciate your feedback! 👨🏻‍🔧🛠️
James Histed
Jake was amazing. Our system is going to need an update, which is not fun to hear, but I appreciate all the honesty and help.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Jake provided you with such exceptional service. Honesty and help are key to keeping things running smoothly, and we're glad you appreciated that. While updates aren’t always fun, we’re here to make the process as seamless as possible. Thanks for trusting us with your needs!
Karen Cook
Michael was a very professional, thorough technician while checking our system. I appreciate his knowledge and expertise.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Michael made such a positive impression with his professionalism and expertise. Your satisfaction with our service means the world to us. If you ever need assistance in the future, we're here to help!
Justin Reynolds
Kenny was great, came in and got his job done efficiently. Answered questions and I appreciate him using his shoe covers.
Response from the owner:Thank you for the fantastic five-star review! 😊 We're thrilled to hear Kenny provided efficient service and addressed your questions. It's details like using shoe covers that show our commitment to care and professionalism. We appreciate your support and look forward to serving you again! 👟✨
Alicia Riley
Jake is awesome! Such a hard worker and very personable. Thank you!
Response from the owner:Thank you so much for your 5-star review! 🌟 We're thrilled to hear that Jake made such a positive impression. He truly is a dedicated and personable part of our team. Your feedback means a lot to us, and we look forward to serving you again in the future! 😊
Les Andersen
Really great guy. Seemed very honest and new our system well!
Response from the owner:Thank you for the fantastic review! 😊 We're thrilled to hear you found our team honest and knowledgeable. Your kind words and 5-star rating mean a lot to us. We're here whenever you need our assistance! 👨🏻‍🔧
Lloyd Albert
So happy to deal with central air and Seth He did a great job, showing up on time was very professional, and I am very happy with my experience With central air and heating
Response from the owner:Thank you for the amazing 5-star review! 😊 We're thrilled to hear that Seth and our team made your experience a great one. It's always our goal to be punctual and professional, and it's wonderful to know we hit the mark with you. We look forward to serving you again whenever you need us! 🌟
Michael OBrien
Fast and efficient service. Very happy.
Response from the owner:Thank you for your fantastic review! 😊 We're thrilled to hear you were happy with our fast and efficient service. Your satisfaction is our top priority, and we look forward to serving you again soon!
M C
Brett was on time, courteous, knowledgeable and familiar with my system. His service was thorough and efficient. Definitely A+
Response from the owner:Thank you so much for your five-star review! 😊 We're thrilled to hear that Brett provided you with timely, courteous, and knowledgeable service. It's fantastic to know that his efficiency and familiarity with your system made a positive impact. We truly appreciate your trust and look forward to assisting you in the future! 👨🏻‍🔧
Michael Bacon
Michael did our annual service check up. He was efficient and professional. Thanks again!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We’re thrilled to hear that Michael provided efficient and professional service during your annual check-up. Your satisfaction is our top priority, and we look forward to serving you again in the future! 👨🏻‍🔧
Kim Watson
Response from the owner:Thank you so much for your 5-star review! 😊 It means the world to us to know you're satisfied with our service. Your feedback truly brightens our day and motivates us to keep doing our best. Looking forward to serving you again in the future! 🌟
Jim Stewart
Jake did a great job!
Response from the owner:Thank you so much for taking the time to leave us this kind 5-star rating and review, Jim! It was a pleasure to serve you! Please keep us in mind if there is anything else we can do to help. We welcome the opportunity to serve you again in the future! Respectfully, The Central Air Heating, Cooling & Plumbing Team
Kyle Watne
Rich was ultra helpful! Letting me know what needed to be done. And setting future expectations with the remaining life. Best company to have for HVAC!
Response from the owner:Thank you for the 5-star review! 😊 We're thrilled to hear that Rich was able to assist you effectively and set clear expectations for your HVAC system. It's always our goal to provide the best service possible. We look forward to being your trusted HVAC partner in the future! 👨🏻‍🔧
Brittany Gibson
Chris is amazing and very friendly! 100% recommend this company!
Response from the owner:Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Chris made such a positive impression. Your recommendation truly means the world to us, and we're grateful for your support. If you ever need anything, don't hesitate to reach out—we're here to help! 🙌🏼
Rick
Very quick response, I called him on the weekend, he set up the appointment for me for Monday. Seth is always on time, quick fix under warranty ( connector ) could not be more pleased, thanks!
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear Seth was able to assist you promptly and efficiently. It's always our goal to provide quick and reliable service, even on weekends. We're glad to know you’re pleased with the service provided. Feel free to reach out whenever you need us! 👨🏻‍🔧
Mary Lou Epperson
Michael Vaughan came to do a maintenance check on my AC. Arrived on time, courteous, thorough AND discovered a leak at my gas meter. Without him I would not have noticed a potentially dangerous situation. His suggestions about how to prolong my AC's life were helpful. Very satisfied.
Response from the owner:Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear about your positive experience with Michael Vaughan. It's our goal to ensure both your safety and satisfaction, and we're glad Michael could help you with the gas meter issue and provide valuable tips for your AC. We truly appreciate your trust in us and are here whenever you need assistance. 😊
Ray Campbell
Mike and Marcus did a great job. They were professional and courteous. They worked well together. They arrived on time and stayed until the job was done. They answered all my questions and offered some great advice on how to keep the unit running smoothly and properly. When they finished they left the area clean and also helped me move my refrigerator back to the place it was before they started to work on installing the new HVAC. I will highly recommend your company to anyone looking for the services and products you offer. Thank you for sending them out to complete the work. 😃😃😃
Response from the owner:Thank you for the great feedback, Ray! It is always our goal to leave customers happy with the services we provide! Thank you for making our day.
Michael Thibodeau
Wonderful clean very flexible Very straightforward, nothing hidden Seth was spot on
Response from the owner:Thanks for the great 5-star review and the kind words, Michael. It's always our aim to leave customers happy with the services we provide!
Jim Blandy
Central Air installed our heat pump and has been great. Kenny came out for periodic maintenance today, and gave me clear explanations about how things were working.
Response from the owner:Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that you're happy with your heat pump installation and that Kenny could provide you with clear explanations during the maintenance. We're here whenever you need us, and we appreciate your trust in our services. Thanks for being a valued customer! 👨🏻‍🔧
Curtis Wada
When I replaced my HVAC system Central Air was selected for this work because I felt I received the best answers to all of the estimate & installation questions. I was pleased with the installation work and my interaction with the installation personnel. I continue to be pleased with the maintenance Central Air performs under their bi-annual service agreement and the competence of the technicians. Recent maintenance performed by Michael was very thorough and all of my questions were answered courteously and at a level that I could fully understand.
Response from the owner:Thank you so much for your 5-star review! 😊 We're delighted to hear that you had a positive experience with the installation and maintenance of your HVAC system. It's wonderful to know that Michael and our team provided you with thorough and understandable service. Your satisfaction is our top priority, and we're thrilled to continue meeting your needs with our bi-annual maintenance. If you ever have more questions or need assistance, we're always here to help!
Riley Gill
Go with Jake. Good dude.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear you had a great experience with Jake. It's always wonderful to know our team is making a positive impression. We appreciate your support and look forward to serving you again! 🚀
Mo Hayes
I've been using Central Air Heating, Cooling & Plumbing for a few years now, and I couldn't be happier with both the service and the price points. When our furnace and AC kicked the bucket, they quoted us an identical replacement for a few THOUSAND dollars less than their competitors, and were able to install and run new lines that same week.

I just had the annual service appointment, and Jake went above and beyond. He was both friendly and professional, and he was clear on what future services were essential vs. luxury. He also happened to get here right as my baby was taking a nap, and observed my "please knock" sign and worked quietly while at the thermostat, which is right outside baby's room. I really appreciate how courteous he was!
Response from the owner:Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that you're happy with our services and prices. It's great to know Jake provided such a considerate and professional experience, and we're proud to have him on our team. We're always here to help with your future needs, ensuring both essential and optional services are clear. Thanks for trusting us with your home's care! 😊
Judi Meskel
Jake is the BEST!!!! your so lucky to have him
Response from the owner:Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear that Jake made such a positive impression. We're indeed lucky to have him on our team, and it's wonderful to know he contributed to your great experience. Your feedback means a lot to us, and we look forward to serving you again! 😊
LaNiece Douglas
Central Air Heating & Cooling delivered an exceptional experience from start to finish. The service manager took the time to fully understand all of my concerns before the appointment, ensuring nothing would be missed. The dispatcher also went the extra mile to make sure the technician had the correct equipment for my specific appliances — a detail I really appreciated.

The true standout, though, was the technician Kenny. His service was nothing short of stellar. He went above and beyond — not only completing the regular maintenance with care and precision, but also addressing previous concerns thoroughly. Kenny was friendly, professional, and incredibly knowledgeable. He made sure I understood everything happening throughout the process and took the time to explain what I was paying for so I felt completely comfortable.

He didn’t leave a single detail unattended — even making sure everything was spotless before he left. That level of care and communication made all the difference. I highly recommend Central Air, and if you get the chance to work with Kenny, know you’re in the best hands!
Response from the owner:Thank you so much for your amazing 5-star review! 🌟 We're thrilled to hear about your exceptional experience with Central Air Heating & Cooling. It's fantastic to know that our team, especially Kenny, went above and beyond to provide you with top-notch service. Your kind words about his thorough and professional approach are genuinely appreciated. We're lucky to have him on our team and are delighted that you felt so comfortable and well-informed throughout the process. If you ever need us again, know that we're here to help!
Geraldine Kempler
Response from the owner:Thank you so much for your amazing 5-star review! 🌟 We’re thrilled to hear you’re satisfied with our service. Your positive feedback is incredibly encouraging for our team. We look forward to serving you again in the future! 😊
Bruce Warner
Seth came out to do tune ups on both furnace and ac.
He was friendly and knowledgeable, did a good job.
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We’re thrilled to hear that Seth impressed you with his friendly and knowledgeable service. Your satisfaction is our top priority, and we’re glad we could help with your furnace and AC tune-ups. Feel free to reach out anytime you need us! 👨🏻‍🔧
Leo Dempsey
Tony with Central air came out and did an AC inspection. Monitored and cleaned the unit and coils. Afterwards went over all the results. Tony was very professional. I was very happy with his work.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Tony provided you with excellent service and that you were happy with his professionalism. We truly appreciate your feedback and look forward to assisting you with any future needs! 👨🏻‍🔧
Emily Yeomans
Excellent experience. Tony came out quickly on a Saturday after our furnace had been out a few hours during the night. He ordered a replacement part for us right away and didn't try to upsell us on anything. Pricing was excellent and we signed up for the annual maintenance, which includes 2 yearly cleanings and other discounts. Very happy. Wonderful customer service from the office staff as well.

Follow up after 4 months (April 2025)
Still so impressed with this company. With the annual maintenance, they contacted me to schedule my free cleaning via text (super convenient), I could see exactly when Michael would arrive (also super convenient). Michael was extremely professional and I wish I could provide another review just for him! Thanks Central Air!
Response from the owner:Thank you for the fantastic 5-star review! We're thrilled to hear that Tony was able to assist you so promptly and provide the service you needed without any upselling. It's great to know you're happy with our pricing and annual maintenance plan. Our office team is always here to support you, and we're so pleased you had a wonderful experience with them as well. We look forward to serving you again in the future! 😊
Catherine Myers
Tony did a great job, was very informative! Thank you Tony!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear Tony was able to provide such an informative experience. Your kind words mean a lot to us, and we'll be sure to pass your appreciation on to him. Looking forward to serving you again in the future! 🙌🏼
Eons 138
My furnace request was quickly scheduled and Jake provided excellent service.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Jake provided excellent service and that your furnace request was handled quickly. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Amy Guerino
Jake worked efficiently and professionally. Thank you for superior service.
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear that Jake delivered efficient and professional service. Your satisfaction is our top priority, and your kind words mean the world to us. We look forward to serving you again in the future!
Daniel Dombey
Excellent service, super nice people, didn’t overcharge or sell unneeded services. Fixed my problem and communicated well while at the house. Will definitely use them again.

Update: still very happy! Had my annual inspection done by Kenny and he was super personable and honest and did great work. Highly recommend!
Response from the owner:Hi Daniel, we’re thrilled to read how pleased you were with our service and work. Comments like yours help our business to grow and thrive, so that we can continue delivering superior service for years to come. Thanks for choosing Central Air Heating & Cooling, and we are honored to know that we will have the pleasure of serving you again.
Matt Guerino
Good service from Jake on a tune-up & maintenance call
Response from the owner:Thank you for the fantastic review! 😊 We're thrilled to hear that Jake provided you with great service on your tune-up and maintenance call. Your satisfaction is important to us, and we're proud to earn your 5-star rating. Looking forward to serving you again soon! 👨🏻‍🔧🌟
som P
thank you to Christ Merkle and Cody Vance
Chris working on my furnace bring up to tips top shape and tune up my AC, he’s also work on my outside heath pump clean up that look like brand new. Cody working with all my plumbing work, especially flushing my tankless hot water, and all my plumbing kitchens outside water, bathroom. They go beyond and above,
It’s worth it for me to enroll with Central Air monthly program. Any problem with furnace and plumbing,I can depend get solve by Central Air
Thank you to Chris Merkle and Cody Vance
I am highly recommend Central Air Heating cooling Plumbing .
Response from the owner:Thank you so much for your kind words and the 5-star review! 🌟 We're thrilled to hear that Chris and Cody were able to exceed your expectations and keep everything running smoothly. We're grateful for your trust in our monthly program and look forward to continuing to serve your home comfort needs. We truly appreciate your recommendation of Central Air Heating, Cooling, and Plumbing! 😊
Tracy Pasco
Love this company and excellent service! Once again Kenny was thorough and provided great customer service!
Response from the owner:Thank you so much for your glowing 5-star review! 😊 We're delighted to hear that Kenny provided you with excellent service once again. Your satisfaction is our top priority, and feedback like yours is incredibly rewarding. We look forward to serving you again in the future!
Rose Gustave
This is the second review I am doing. Jake was a wonderful worker. He went above and beyond to explain everything to me.
Response from the owner:Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Jake exceeded your expectations and provided you with excellent service. It's always our goal to ensure you feel informed and valued. We appreciate you taking the time to share your experience and look forward to serving you again in the future! 🌟
Tommy Bojan
As always, professional and courtesy service
Response from the owner:Thank you so much for your 5-star review! 😊 We’re delighted to hear you were pleased with our professional and courteous service. Your feedback is greatly appreciated, and we're here whenever you need us. Looking forward to assisting you again! 👨🏻‍🔧
Diane McDonald
Seth was on time, courteous, friendly, personable, knowledgable and took the time to answer any questions we had. Very pleased with the workings of Central Airs communication from scheduling to the end of the job!
Response from the owner:Thank you for the great review and feedback, Diane! We're thrilled to hear how happy you were with our service and look forward to serving you in the future!
Barb Derosa
Response from the owner:Hi Barb, thanks for taking the time to leave us a rating. If you have any specific details you would like to share about your experience with us, please reach out. We love getting feedback from our satisfied customers. We hope that you’ll be back again soon, and until then, we thank you once more for your generous support. .
Will Rosenthal
Great service. Fixed everything I need very quickly. Got a same day appointment as well
Response from the owner:Thank you for your fantastic 5-star review! 🌟 We're thrilled to know you were satisfied with our quick service and same-day appointment. Your happiness is our priority, and we're glad we could meet your needs. We look forward to serving you again whenever you need us! 😊
ROSY Li
Michael is very professional. He fixed my fireplace problem quickly, made it very clean. Also gave helpful tips. Great service. Thanks!
Response from the owner:Thank you for your fantastic review! 😊 We’re thrilled to hear that Michael provided you with quick and clean service for your fireplace. Your satisfaction and the helpful tips he shared mean a lot to us. We look forward to assisting you with any future needs! 🔧🔥
DebbieGary Pete
Response from the owner:Thank you for your 4-star review! 🌟 We're thrilled to hear that you had a positive experience with us. Your feedback is invaluable, and we look forward to serving you even better next time. If there's anything else we can do for you, just let us know! 😊
Fran Berg
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we're glad to have met your expectations. We look forward to serving you again in the future! 🙌🏼
Shiela Loeb
Kenny was exceptional in his work in our home, taking the time and care to explain every detail until he was convinced we understood. Thank you for your fine customer service.
Shiela and Abe, Gresham
Response from the owner:Thank you, Shiela and Abe, for your fantastic 5-star review! 😊 We're thrilled to hear that Kenny provided such exceptional service and took the time to ensure you understood every detail. Your satisfaction means the world to us, and we’re grateful for the opportunity to serve you. Please don’t hesitate to reach out next time you need us!
Nan Kuhn
Pleased to give these guys a five star review for really going above and beyond with a new HVAC system install. This was a particularly challenging job due to the age of the home (1925) and the existing system in place, so there were some special "nuances" to the install. Everyone went above and beyond to make sure they left the system working perfectly, while still honoring the initial quote! (thank you Andrew:) Special shout out to Rich for his extra time and expertise throughout the process! Its nice to call a company for help and get it! This is really a great team to work with!
Response from the owner:Thank you so much for the fantastic review and the five stars! 😊 We're thrilled to hear that you were pleased with your new HVAC system install, especially considering the challenges of working with an older home. Our team, including Andrew and Rich, takes great pride in ensuring everything is done to perfection, so it's wonderful to know their efforts made a difference. If you ever need anything else, feel free to reach out—we’d be more than happy to help! 👨🏻‍🔧
Ben Chinn
Quick and efficient service. Price was as quoted.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear you were happy with our quick and efficient service and that the price matched your expectations. We're here for you whenever you need us, and your feedback is truly appreciated! 🙌🏼