Our Customer Reviews Are In

Turns Out We’re Big Winners!

It’s always satisfying when hard work gets recognized. At Central Air Heating, Cooling & Plumbing, we feel especially appreciated when we hear positive feedback from our clients. It makes us feel special to know our customers recognize the extra mile we go for their comfort. Check out our reviews!

Excellent
5.0
Based on 1865 reviews
review us on
Scott Burk
Scott Burk
Rich and Michael were the consummate professionals. They explained what needed to be repaired on our furnace in great detail. They were very personable. I enjoyed chatting with them.
Response from the owner: Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear that Rich and Michael provided you with professional and personable service. It's great to know they took the time to explain the necessary repairs in detail. We truly appreciate your trust in us and look forward to serving you again in the future! 👨🏻‍🔧
Robb Anderson
Robb Anderson
Central Air, scheduled for a full service furnace maintenance online. The tech Glen was on time, professional and went above and beyond my expectations for this service, detailing work provided and before and after photos as well.
Response from the owner: Thank you for your 5-star review! 😊 We're thrilled to hear that Glen exceeded your expectations with his professionalism and attention to detail. Your satisfaction is our top priority, and we're delighted that you appreciated the detailed service and the before and after photos. We look forward to serving you again in the future!
Larry Sprouse
Larry Sprouse
Cody Vance was very helpful in getting our questions answered for repiping. Very friendly and acknowledgible of the product. He addressed all are needs. Great job. Thanks Cody.
Response from the owner: Thank you for your fantastic 5-star review! 😊 We're thrilled to hear that Cody was able to assist you so effectively with your repiping questions. It's always our goal to provide knowledgeable and friendly service, and we're glad he could meet all your needs. Please don't hesitate to reach out if you need anything else. Thanks again for choosing us! 🙌
Atika Hagen
Atika Hagen
Called Central Air with a heat pump issue and within 2 hours someone was able to be here to take a look. Chris was professional, knowledgeable and kind. It was a tricky fix, but Chris was able to get the part and fixed it. It wasn’t cheap, but he explained everything along the way and I’m very appreciative of his transparency and patience. Highly recommend!
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that Chris was able to address your heat pump issue promptly and professionally. It's great to know you appreciated his transparency and patience throughout the process. We strive for excellent service and are delighted to hear we're meeting those standards. Please don’t hesitate to reach out if you need anything in the future!
Lisa Conover
Lisa Conover
Cody was very pleasant & accommodating. He did an awesome job.Definitely recommend.
James Chung
James Chung
Rich performed top-notch service across the board! He gave me and my family peace of mind and confidence in the soundness of our HVAC system, including advice on how to save money. We are going to continue to use Central Air as our preferred HVAC and plumbing provider.
Response from the owner: Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Rich provided outstanding service and gave you peace of mind with your HVAC system. It's our pleasure to provide advice that helps save money too. We're delighted to be your preferred HVAC and plumbing provider, and we look forward to serving you and your family again in the future! 👨🏻‍🔧
Brianna Wasson
Brianna Wasson
Highly recommend and appreciate Jake S. who came out to service our units. He is professional and courteous. I appreciate his patience in explaining the maintenance process and providing feedback. I trust him in my home any time.
Response from the owner: Thank you so much for your kind words and for leaving a 5-star review! 😊 We're thrilled to hear that Jake S. provided you with excellent service. It's fantastic to know you felt comfortable with him in your home and that he was able to clearly explain the maintenance process. We truly appreciate your trust and look forward to serving you again in the future! 👍🏼
Cameron delos Reyes
Cameron delos Reyes
Our technician, Seth, was very helpful and completely honest with us. He came out the same day and helped solve the problem. 5/5!
Response from the owner: Thank you so much for your 5-star review! 😊 It’s fantastic to hear that Seth was able to assist you and solve the problem promptly. We take pride in our team’s dedication to honesty and efficiency. We appreciate your trust and look forward to serving you again in the future! 👨🏻‍🔧
Sarah Leimert
Sarah Leimert
Jake did an amazing job getting my mini splits diagnosed for maintenance and cleaning, and he was so nice! I always have a good experience with this company and would recommend them to anyone.
Response from the owner: Thank you so much for your 5-star review! 🌟 We're thrilled to hear that Jake was able to assist you so well with your mini splits and that he made a positive impression. Your satisfaction and kind words mean a lot to us, and we're grateful for your recommendation. We're here whenever you need us! 😊
charles harding
charles harding
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear you're happy with the service. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to serving you again in the future! 🚀
Betty
Betty
We had a water leak and soaked HVAC.😭Glen, the technician, came out, did a very thorough evaluation and fixed the HVAC. 😃 He is very professional, knowledgeable, detail oriented and very patient. We’re very pleased with the service.
Response from the owner: Thank you so much for the fantastic 5-star review! 😊 We’re thrilled to hear that Glen was able to fix your HVAC issue and leave you with a positive experience. His professionalism and attention to detail are things we pride ourselves on. Please feel free to reach out whenever you need assistance in the future. We’re here to help! 👨🏻‍🔧
Kalina Torino
Kalina Torino
Jake came out to service our heating system and was beyond thorough and helpful. Great guy. He educated us on several options to make a well informed decision to update our system and helped us solve a heating and air quality problem we were having in our home office. Grateful for his advice. Thanks, Jake!
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Jake provided you with exceptional service. It's great knowing he could help with your heating and air quality concerns while also offering valuable options for your system update. We appreciate your trust and look forward to serving you again! 👨🏻‍🔧
Steve Crocker
Steve Crocker
Great company. Jake is fantastic. He helped walk us through all options. No sales pressure and very knowledgable.
Response from the owner: Thank you so much for your fantastic review! 😊 We're thrilled to hear that Jake was able to guide you through all the options without any sales pressure. It's always our goal to provide knowledgeable and stress-free service. Your five-star rating means a lot to us, and we're here whenever you need assistance. Thanks for choosing us! 🌟
Sid Snyder
Sid Snyder
We recently moved to Portland and needed to have maintenance done on our furnace and AC unit. They had been originally installed by Central Air so I called to make an appointment. Jody at the office was great and arranged for John Van Buskirk to come out within two days of my calling. John was great: friendly, professional, courteous, and willing to answer my incessant questions. He went over and above. I could not have asked for a more satisfying experience.As he was leaving, I asked about our tankless hot water unit; he explained a few things about it and suggested I call Jody and schedule a plumber to come out to deal with some issues identified by our home inspectors. The very next day, Cody Vance showed up at our house. He explained very clearly what was causing the problem, fixed everything, and gave me very clear information on proper homeowner maintenance of the unit. Like John, he was fantastic: friendly, professional, courteous, and helpful.I am very pleased with Central Air and in particular with Jody, John, and Cody. Highly recommended.
Response from the owner: Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Jody, John, and Cody provided you with exceptional service. It's great to know they were able to address your needs promptly and professionally. Your satisfaction is our top priority, and we're here whenever you need us again. Thanks for choosing Central Air and for the high recommendation! 🌟
Amanda Curtis
Amanda Curtis
Cody was fantastic! He came by for an inspection and provided a ton of helpful information. He was professional, thorough, and took the time to explain everything clearly. I really appreciate it his attention to detail and expertise. Highly recommend him for anyone needing plumbing services!
Response from the owner: Hi Amanda, our team can't thank you enough for your generous 5-star rating and comment. 🙌🏼 We're delighted Seth provided thorough and clear explanations and made helpful recommendations while servicing your HVAC system. It's great to know he ensured everything worked well and was transparent with pricing. Your appreciation means a lot to us. We'll be here whenever you need us! 👨🏻‍🔧
Franky Sampieri
Franky Sampieri
Cody Vance & Glen came out and quickly located our issue and was able to help us with several other small problems along the way. They were the nicest guys with an abundance of knowledge for each and every question. You can not go wrong with Cody, Glen or central Air. Thanks again.
Response from the owner: Thank you so much for your glowing review! 😊 We're thrilled Cody and Glen were able to help with your issues and provide knowledge along the way. It's fantastic to know you were satisfied with their service. We truly appreciate your trust in Central Air and look forward to helping you again in the future! 🛠️✨
corey miles
corey miles
Andrew was personable, extremely competent, gave a clear explanation of what was going on and solved the problem in excellent time. A plus work across the board, leaving my heat exchanger in better state than he found it.
Response from the owner: Thank you so much for your wonderful 5-star review! 😊 We're thrilled to hear that Andrew provided you with exceptional service and left your heat exchanger in top condition. It's always our goal to deliver prompt and effective solutions, and your feedback means a lot to us. We appreciate your trust and look forward to serving you again in the future! 👨🏻‍🔧
Teresa Chamberlain
Teresa Chamberlain
Jake was awesome!
Response from the owner: Thank you so much for the 5-star review! 😊 We’re thrilled to hear you had a positive experience with us. Your satisfaction is our top priority, and your kind words mean a lot. Looking forward to serving you again in the future! 🌟
Allison Sherer
Allison Sherer
Cody came to our rescue when we had no hot water in the middle of January. He was on time, knowledgeable, and better explained required maintenance for the specific unit we had. He diagnosed the issue quickly and had hot water running in no time, ensuring he answered any questions. He went above and beyond despite some of the *unique* choices made by the builders when installing the unit. My partner was previously in property management and used this vendor specifically for all heating/cooling as well as plumbing issues. You are in good hands with any of these techs! Thanks so much Cody!
Response from the owner: Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Cody was able to help restore your hot water quickly and efficiently. It’s always our goal to ensure our customers feel informed and well taken care of. We're grateful for your trust in us and delighted that your partner had a positive experience with our services too. If you ever need assistance again, we’re here for you! 🌟
Anand Jain
Anand Jain
Jake was great; very thorough and professional.
Response from the owner: Thank you so much for your fantastic 5-star review! 🤩 We're thrilled to hear that Jake provided thorough and professional service. Your satisfaction means the world to us, and we look forward to the opportunity to serve you again in the future! 😊
Dennis Mansfield
Dennis Mansfield
Came to my place for free estimate on replacing my water heater. Cody was very helpful and informative. Even did a whole house assessment and provided me useful info about good maintenance practices.
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that Cody was able to provide you with helpful and informative service. It's wonderful that you found the whole house assessment and maintenance tips useful. We're here for you whenever you need us, and appreciate you choosing us for your water heater replacement needs! 👨🏻‍🔧
Sonia Orozco
Sonia Orozco
Rich did great on our furnace maintenance.
Response from the owner: Thank you so much for the thoughtful review. 😊 We're thrilled that Rich provided excellent maintenance service and was able to answer all your questions. His knowledge and dedication to customer satisfaction are what we strive for. 👨🏻‍🔧 We appreciate your business and look forward to continuing to serve you! 🙌🏼
Lisa Notman
Lisa Notman
Seth was a big help. He was able to come out same day on a weekend and get our broken furnace running again quickly before a week of below freezing temperatures. We'll definitely use this company again.
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled that Seth could help get your furnace back up and running quickly, especially with the cold weather approaching. Your trust and satisfaction mean a lot to us, and we're here whenever you need us. Looking forward to serving you again! 👨🏻‍🔧
Patrick Notman
Patrick Notman
Great service! Promptly fixed a problem with our furnace on a Saturday no less! Technician Seth was friendly, professional, and fast
Response from the owner: Thank you so much for your amazing review! 😊 We're thrilled to hear Seth provided such excellent service on a Saturday. It's our goal to ensure our customers are happy and comfortable, no matter the day. We appreciate your trust in us and look forward to helping you whenever you need it! 🌟
Joslyn Gastiaburu
Joslyn Gastiaburu
Alexander with Central Air was fantastic. He came out same day I called for help, and he was able to diagnose and fix the problem that same day. I’m very happy with the service I received from Alexander and the Central Air team!
Response from the owner: Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Alexander was able to provide you with prompt and effective service. It's always our goal to meet and exceed your expectations. We truly appreciate your trust in Central Air and look forward to helping you again whenever you need us! 👨🏻‍🔧
Vince DiFatta
Vince DiFatta
Seth was awesome and fixed it no problem.
Response from the owner: Thank you for your kind words and the 5-star review! 🌟 We’re thrilled to hear that Seth was able to assist you so effectively. Your satisfaction is our priority, and it’s great to know we hit the mark. We’re here for you anytime you need us! 😊
Krista Bennett
Krista Bennett
Seth was super helpful and professional, great to work with. Thank you Seth!!
Response from the owner: Thank you for the fantastic review! 😊 We're thrilled to hear Seth was able to provide such helpful and professional service. Your 5-star feedback means the world to us, and we're grateful for the opportunity to work with you. We look forward to assisting you again in the future! 🙌🏼
Donald Schmidt
Donald Schmidt
Tony did a GREAT job!!!!Friendly, courteous, efficient and thorough👌👌👌👌
Response from the owner: We are thrilled to receive your five-star rating and positive feedback! 😊 We’re delighted that Brett did a great job and provided friendly, courteous, and efficient service. We appreciate your kind words and look forward to serving you again!🙌🏼
Jocelyn Thurber
Jocelyn Thurber
Seth came out to do preventative maintenance work on my heater today and was very professional and informative During his cleaning. He was also friendly and courteous to my dogs, which makes me appreciate him even more.
Response from the owner: Thank you for sharing your experience and for the 5-star review! 😊 We're thrilled to hear that Seth provided professional and informative service while being friendly and courteous to your dogs. Your satisfaction means the world to us, and we're here whenever you need us! 🐾🔧
Grant Pease
Grant Pease
The service from Central Air was excellent. They came out timely and kept us informed when there was an issue with our furnace. Thank you Chris from Milwaukee!
Response from the owner: Thank you so much for your kind words and 5-star review! 😊 We're thrilled to hear that Chris and our team in Milwaukee provided you with timely service and kept you informed along the way. It's customers like you who make our job rewarding. If you ever need us again, we're just a call away! 👨🏻‍🔧
Kelsey Lemman
Kelsey Lemman
Seth was extremely helpful! I’m so appreciative! Thank you!
Response from the owner: Thank you for the fantastic review! 😊 We’re thrilled to hear Seth was able to assist you and that you’re happy with our service. Your appreciation means the world to us, and we look forward to helping you again in the future! 🌟
Huck Finch
Huck Finch
I was having trouble learning how to use a nest thermostat. Tony walked me through the whole process patiently and made sure it was working properly before he left. Thoroughly satisfied with his service!
Response from the owner: Thank you for your thoughtful review! 🤩 We’re thrilled you received thorough, affordable, and reliable service. It’s great to know that all your questions were answered and you were given helpful tips. We’re especially glad Michael’s friendly approach made such a positive impression while he fixed your furnace. We’ll be sure to share your kind words with him. Let us know if there’s anything else we can assist you with! 👨🏻‍🔧
evan shlaes
evan shlaes
Very very satisfied with service on my Dakin from Seth. Work was performed on time and for the estimated cost.
Response from the owner: Thank you for sharing your experience! 😊 We're glad Seth provided timely and cost-effective service on your system. Your satisfaction means a lot to us! ⭐️
Regina Tree
Regina Tree
Seth was the best! So helpful! Tik tok Restaurant is warm again!!
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear Seth made your experience at Tik Tok Restaurant so enjoyable. It's always our goal to ensure our guests feel welcome and satisfied. We hope to see you again soon! 🍽️
Robert Comartos (Hammerdown)
Robert Comartos (Hammerdown)
Very friendly and knowledgeable. And looks out for the customers no pressure selling
Response from the owner: Thanks for the five-star review! 🙌🏼 We're glad you were satisfied with our friendly and knowledgeable service, and thank you for your business! 👨🏻‍🔧
Courtney Thomas
Courtney Thomas
Rich was amazing. He did an excellent job doing the maintenance on my furnace and educated me on some things I had no clue about. Thanks Central air!!!!
Response from the owner: Thank you for your wonderful feedback! 🛠️ We’re so glad that Seth did an excellent job with your furnace maintenance and took the time to share helpful information. Your trust in our company means so much to us, and we’re always here to help whenever you need! 👨🏻‍🔧
Matthew Vu
Matthew Vu
We had Central Air Heating service our gas lines as well as take a look at our water lines for some appliances. Stan was very knowledgable, straight to the point and very honest with his work. Cannot recommend Central Air and Heating enough, undoubtedly we will be a returning customer should the need arise.
Response from the owner: Thank you so much for the fantastic review! 😊 We're thrilled to hear that Stan provided knowledgeable and honest service. It's great to know we made a positive impression, and we look forward to assisting you again in the future. Your recommendation truly means a lot to us! 🌟
EL Jefe Dragón
EL Jefe Dragón
Seth did a great job on my furnace I would recommend him to anybody.
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear Seth did such a great job on your furnace maintenance. Your satisfaction is our top priority, and we're grateful for your trust in us. We look forward to serving you again in the future! 🛠️
Michelle Comartos
Michelle Comartos
Chris was very knowledgeable, helpful and friendly. Worked hard to fix our unit and make sure we understood everything
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that Chris was able to provide you with such knowledgeable and friendly service. It's our goal to ensure you understand everything and feel confident in your choice. We look forward to serving you again in the future! 👨🏻‍🔧
Mia ALT
Mia ALT
Cody came to repair our water heater, and he did an excellent job. He made thoughtful recommendations, took the time to explain everything thoroughly, and I really appreciate that. We are very satisfied with his service.
Response from the owner: Thank you so much for the 5-star review! 🌟 We're thrilled to hear you're happy with our service. Your feedback brightens our day and motivates us to keep doing our best. We look forward to continuing to serve you! 😊
Lindsay Rytel
Lindsay Rytel
We have worked with Jake and Kelsi a few times from Central Air Heating Cooling and Plumbing, and they are both fantastic! Always very friendly and thorough. We appreciate this great company and its employees.
Response from the owner: Thank you so much for the fantastic 5-star review! 😊 Jake and the rest of our team are thrilled to hear you had such a positive experience. We’re delighted to know that Jake’s thoroughness, knowledge, and friendliness made an impression. We truly appreciate your recommendation and are here whenever you need us! 🌟
Darryl Ross
Darryl Ross
Excellent customer service and he is very knowledgeable. I like how he explains things in simple terms
Response from the owner: Thank you for your fantastic review! 😊 We're thrilled to hear that you had such a positive experience with our knowledgeable team member. It's wonderful that the explanations were clear and easy to understand. Your feedback means a lot, and we're here whenever you need us! 🌟
Deborah Crowther
Deborah Crowther
Chris was an excellent technician. He was thorough and explained everything clearly. He also showed up on time and was friendly. Thanks Central Air!
Response from the owner: Thank you for your fantastic 5-star review! 😊 We're thrilled to hear that Chris exceeded your expectations with his thorough and friendly service. It's always our goal to be punctual and clear in our communication, and feedback like yours reassures us we're on the right track. We appreciate your trust in Central Air and look forward to serving you again! 👨🏻‍🔧
denise james
denise james
Seth was great!!
Response from the owner: Thank you so much for the 5-star review! 😊 We're thrilled to hear that Seth made such a positive impact on your experience. Your feedback means the world to us, and we're grateful for the opportunity to serve you. We look forward to seeing you again! 🌟
Theresa Jones
Theresa Jones
Rich came out to assess our gas furnace and fireplace and was so helpful and informative.
Response from the owner: Thank you so much for your kind words and the 5-star review! 😊 We're delighted to hear that Rich was able to assist you with your gas furnace and fireplace, providing helpful and informative service. Your satisfaction is our top priority, and we appreciate the opportunity to help you. If you need any further assistance, please don't hesitate to reach out. 👨🏻‍🔧
Dan DeHaven
Dan DeHaven
Cody (serviced water heater and plumbing) and Tim (furnace install / inspection) are both master level technicians and professionals. It’s a joy to have them in my home as they are highly respectful of my time and investment. Further, that Central Air scheduling uses email and text messaging to confirm appointments. It’s efficient and effective. Technicians are prompt, and trackable by GPS en route to the service appointment. Commutation is outstanding.If you are reading this looking for confirmation of why to choose Central Air Heating and Cooling, don’t hesitate to engage. They are true pro’s of a company that aren’t too small to service and execute, and not so large that you become an invoice number.I’m recommending their service plan for consistent maintenance on your systems so you don’t suffer costly replacements.I’m absolutely a satisfied customer giving a 5-star rating with zero compensation or remittance for writing this.
Response from the owner: Thank you for your fantastic 5-star review! We're thrilled to hear that Cody and Tim exceeded your expectations with their professionalism and expertise. It's great to know that our scheduling and communication systems made your experience more efficient. Your recommendation means a lot to us, and we're delighted to be your trusted service provider. We look forward to keeping your systems running smoothly!
MaryJane Moore
MaryJane Moore
Called late Tuesday afternoon about our malfunctioning gas fireplace/heater. Less than 24 hours later, all is up and running.Michael was professional, thorough, knowledgeable, patientand so very nice.I would definitely recommend Central Air and Michael. From my initial call through the repair, a highly satisfactory resolution to our heating issue.
Response from the owner: Thank you for your fantastic 5-star review! 😊 We’re thrilled to hear that Michael provided you with such a positive experience and got your fireplace/heater back in action so quickly. Your recommendation means the world to us, and we look forward to serving you again in the future. Stay warm and cozy! 🔥
Russ Martin
Russ Martin
Rich Valdez was great. Polite and thoughtful
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Rich provided you with polite and thoughtful service. Your feedback means a lot to us, and we look forward to serving you again in the future! 🌟
Judy
Judy
Chris Merkle was efficient and knowledgeable. And very nice (to me AND my cats). Highly recommended!
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Chris provided you with efficient and knowledgeable service. It’s wonderful to know he made both you and your cats feel comfortable! We truly appreciate your recommendation and look forward to serving you again in the future! 🐾
Tibi Dodean
Tibi Dodean
I had a very nice experience with Glen , he was on time , very knowledgeable and pleasant, he made some adjustments to our furnace , I would like to ask if it’s possible to have him come back for the future maintenance appointments.
Response from the owner: Thank you so much for your wonderful 5-star review! 😊 We're delighted to hear about your positive experience with Glen. He's committed to providing timely and knowledgeable service. We'll gladly arrange for him to handle your future maintenance appointments. Just let us know when you need us, and we'll be there! 🙌🏻
Peg Farrell
Peg Farrell
Andrew discovered the stupid “owner/operator error” cause for my furnace not working and very kindly did not in any way make me feel like an idiot — whichI was.
Response from the owner: Thanks so much for letting us know we are doing well. 🙌🏼 We’re glad that Tony provided respectful service, explained his work, and offered helpful advice about your system. Your satisfaction is important to us, and we’re here to assist you anytime you need! 🛠️
Morriswright Wright
Morriswright Wright
Great job need people like him thnku
Response from the owner: Thank you for the fantastic review! 😊 We're thrilled to hear you had such a positive experience and truly appreciate your kind words. Having supportive customers like you motivates us to keep doing our best. Feel free to reach out anytime!
AHMED ALIBAGE
AHMED ALIBAGE
We’re extremely pleased with the prompt and professional service from Central Air Heating, Cooling & Plumbing Company. Our water heater had been inconsistent for a few days, and Cody Vance arrived quickly (same day) to inspect and diagnose the issue. He was highly efficient and respectful and took the time to explain multiple options for resolving the problem. Cody thoroughly cleaned and flushed the system, carefully inspected the valves and connections, and provided helpful recommendations. We’re very satisfied with the quality of service and highly recommend this company to anyone experiencing similar issues.
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that Cody provided prompt and professional service and that you're satisfied with the outcome. Your kind words about his thoroughness and efficiency mean a lot to us. We're always here to help, so don't hesitate to reach out if you need any further assistance. Thanks for recommending us—we truly appreciate it! 👨🏻‍🔧
Jim Blandy
Jim Blandy
Our heat pump had stopped working. Rich came out the same day I called, got our gas heat going quickly, and got the heat pump working again shortly after that. He had suggestions for preventing the problem in the future which made sense.
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Rich was able to quickly resolve your heat pump issues and that his suggestions were helpful. It's our goal to ensure you feel confident and comfortable with our service. If you ever need assistance in the future, we're just a call away! 🌟
Debie Mcadams
Debie Mcadams
Response from the owner: Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear that you had a positive experience with us. Your kind words mean a lot, and we're grateful for the opportunity to serve you. We look forward to being there for your needs in the future! 🌟
Ninglong Lu
Ninglong Lu
Response from the owner: Thank you so much for the 5-star review! 😊 We're thrilled to hear that you're happy with our service. Your satisfaction is our top priority, and we're grateful for your support. Looking forward to serving you again in the future! 🌟
A.J. Supinski
A.J. Supinski
Seth did a great job on his recent visit, professional and thoughtful
Response from the owner: Thank you for your kind words! 🙌🏻 We’re thrilled that Seth provided professional and thoughtful service during his visit. We’ll be sure to share your feedback with him—it means a lot to know his efforts are appreciated. If there’s anything else we can assist you with, don’t hesitate to reach out! 👨🏻‍🔧
Bill King
Bill King
Cody was fantastic great worker very helpful will use again
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Cody provided you with great service and was so helpful. Your satisfaction is our top priority, and we're glad we could meet your needs. Looking forward to serving you again in the future! 🌟
John Sacharkiw
John Sacharkiw
John is a great technical geniusHe is always on time and very friendly. I always look forward to seeing him.
Response from the owner: Thank you for the excellent feedback! 🤩 We’re thrilled that John consistently provides top-notch service and is a friendly face you can count on. He goes above and beyond; we’re lucky to have him on the team. We look forward to serving you again! 👨🏻‍🔧
Kathy Hamaker
Kathy Hamaker
Just had my inspection, with Jake, he laid out what I need to do next and was very through on explaining the new maintenance contract and discounts that come with that. Also letting me know of some issues that need to be addressed.
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that Jake provided a thorough inspection and clearly explained the maintenance contract and discounts. It's great to know you're aware of the next steps and any issues to address. We appreciate your trust in us and look forward to continuing to serve you! 👨🏻‍🔧
Daniel McNamara
Daniel McNamara
These guys rock! My technician Seth was right on time, professional and friendly. Even if you didn't understand what happened he explained it clearly and in a way I understood. Work time was incredible. I have had workers that felt like they were dragging feet just to rack up billable hours. Not this company!If you pick anyone else, you're fools!
Response from the owner: Thank you so much for your awesome review! 😊 We're thrilled to hear that Seth made such a positive impression. It's fantastic to know that you appreciated his professionalism and clear explanations. We pride ourselves on efficient work and customer satisfaction, so your feedback means the world to us. We're here whenever you need us, and thanks again for choosing us! 👨🏻‍🔧
Nadine Z
Nadine Z
Thank you for making our house warm! I’m in disbelief at how much it has transformed and I honestly don’t have enough words to express my gratitude 🥹Thank you Ray for the informative consultation and getting the team on site so quickly, and thank you Danielle for your prompt communication and being there to answer our questions.
Response from the owner: Thank you so much for your fantastic review! 😊 We're thrilled to hear that your home is now warm and cozy. It's wonderful to know that Ray and Danielle were able to assist you so effectively. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you need anything else, please don't hesitate to reach out! 🌟
Marlene Smith
Marlene Smith
I want to have my furnace last my lifetime. It was new in 2018, but apparently haws become dirty. Jake was informative and shared his expertise with me.
Response from the owner: Thank you for your fantastic 5-star review! 😊 It's wonderful to hear that Jake was able to share his expertise with you and help keep your furnace in great shape. We're dedicated to supporting you in maintaining your furnace for many years to come. If you ever have any more questions or need further assistance, don't hesitate to reach out. Thanks for trusting us with your service needs! 👨🏻‍🔧
Emily Yeomans
Emily Yeomans
Excellent experience. Tony came out quickly on a Saturday after our furnace had been out a few hours during the night. He ordered a replacement part for us right away and didn't try to upsell us on anything. Pricing was excellent and we signed up for the annual maintenance, which includes 2 yearly cleanings and other discounts. Very happy. Wonderful customer service from the office staff as well.
Response from the owner: Thank you for the fantastic 5-star review! We're thrilled to hear that Tony was able to assist you so promptly and provide the service you needed without any upselling. It's great to know you're happy with our pricing and annual maintenance plan. Our office team is always here to support you, and we're so pleased you had a wonderful experience with them as well. We look forward to serving you again in the future! 😊
Chelsea Thompson
Chelsea Thompson
Had a great experience working with Tony. Appreciated all of the communication during the process and attention to detail.
Response from the owner: Thank you so much for the fantastic 5-star review! 🌟 We’re thrilled to hear you had a great experience with Tony. Communication and attention to detail are our priorities, and we’re glad it made a difference for you. We appreciate your support and look forward to serving you again in the future!
kR Kennedy
kR Kennedy
He was on time, and friendly. He gave me good suggestions.
Response from the owner: Thank you for your 5-star review! 😊 We're thrilled to hear that you had a great experience with our service. It's wonderful to know you found the suggestions helpful. We appreciate your trust in us and look forward to assisting you again in the future!
Rosie Hallmark
Rosie Hallmark
Brett was great! He was friendly and explained what he found and how he could fix it for us! He found our installer for our furnace didn’t do it properly and a small leak had started. He fixed it (at no charge!) and made sure to recommend a surge protector as well. We love Heating and Cooling! They are amazing!
Response from the owner: Thank you for your fantastic 5-star review! 😊 We're thrilled to hear that Brett was able to help and provide you with great service. It’s awesome that he identified and resolved the issue with your furnace at no charge. We appreciate your trust in Heating and Cooling and look forward to assisting you in the future! 🛠️
Joyce Goodwin
Joyce Goodwin
Jake Sanders arrived as scheduled and was very conscientious and courteous in his work on my furnace and heat pump. He presented me with options that Central Air is currently offering for extended service. I would highly recommend both Jake and the company for their work in this field.
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that Jake made such a positive impression with his conscientious and courteous service. It's great to know you're happy with the options he presented. We truly appreciate your recommendation and look forward to serving you in the future! 👨🏻‍🔧
Rose Gustave
Rose Gustave
This is the second review I am doing. Jake was a wonderful worker. He went above and beyond to explain everything to me.
Response from the owner: Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Jake exceeded your expectations and provided you with excellent service. It's always our goal to ensure you feel informed and valued. We appreciate you taking the time to share your experience and look forward to serving you again in the future! 🌟
Ray Noah
Ray Noah
Have used Central Air for 13 years ... I trust them and recommend their services!
Response from the owner: Thank you for being a loyal customer for 13 years! 🙌🏼 We truly value your trust and are grateful for your recommendation. It’s always a pleasure serving you, and we look forward to continuing to meet your needs in the future. 👨🏻‍🔧
Rich T
Rich T
We had John V out to look at our system and he did a great job on our maintenance. He’s knowledgeable, courteous and answered the questions I had. I would recommend him to work on your HVAC.
Response from the owner: Thank you for the fantastic 5-star review! 😊 We're thrilled to hear John provided excellent service. It's always our goal to be knowledgeable and courteous, so your feedback means a lot. We're grateful for your recommendation and look forward to serving you again in the future! 🌟
Nancy Nelson
Nancy Nelson
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear you had a positive experience with us. Your satisfaction is our top priority, and it's incredibly rewarding to know we've met your expectations. We look forward to serving you again in the future! 🌟
Shawn Ishihara
Shawn Ishihara
We’ve been using Central Air Heating for over 3 years and are always satisfied with their service. Michael, our technician today, was efficient, communicated well and very professional. Well done.
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that you've been satisfied with our service over the past 3 years. It's wonderful to know that Michael impressed you with his efficiency and professionalism. We truly appreciate your continued trust and support! 🔧
Mi Lamps
Mi Lamps
The Technician Seth did a great job!
Response from the owner: Thank you so much for your 5-star review! 😊 We're thrilled to hear that Seth did a great job. Your satisfaction is our top priority, and it’s wonderful to know we’re hitting the mark. Should you need anything else, we're here to help!
adam holscher
adam holscher
I was having major drainage problems starting on Friday. Cody came out Friday night to get us back up and running. We had a massive root problem that needed immediate repair and he got it done right away. I love that I can use Central for not just heating and cooling but for Plumbing too!
Response from the owner: Thank you for the 5-star review! 😊 We're thrilled to hear that Cody was able to resolve your drainage problem so promptly. It's fantastic to be your go-to for both plumbing and heating and cooling needs! We appreciate your trust and look forward to serving you again. 👨🏻‍🔧
Jeff Johnson
Jeff Johnson
Tim and Moises were outstanding! They worked through a challenging install, were excellent communicators and are great guys!
Response from the owner: Thank you so much for the 5-star review! 😊 We’re thrilled to hear that Tim and Moises exceeded your expectations during the challenging install. It’s wonderful to know they communicated well and made a great impression. We truly appreciate your kind words and look forward to serving you again in the future! 🚀
Annette Johnson
Annette Johnson
We have been a customer for years. Chris and Seth demonstrated great service and knowledge about our system. The company delivers positive results at every interaction. Highly recommend the company as well as these technicians.
Response from the owner: We can't thank you enough for your fantastic five-star review! 😊 We're thrilled that Chris and Seth provided excellent service and demonstrated their knowledge of your system. It's great to know you've had positive experiences with us at every interaction. We truly appreciate your high recommendation and look forward to continuing to serve you! 🛠️
Cathy Mercier
Cathy Mercier
Andrew did a great job. He arrived on time, was equipped to assess the situation, did a thorough cleaning and advised what to do to fix the issue once we talked and he realized I had the experience to do it. I would use Central H, C & P again and recommend them without reservation.
Response from the owner: Your five-star review has brought smiles to our faces! 🙌🏼 We’re glad Andrew provided excellent service by arriving on time, being well-prepared, and offering a thorough cleaning. It's wonderful to know that he offered helpful advice once he understood your experience. We appreciate your recommendation and look forward to assisting you again! 👨🏻‍🔧
Patsy Flores
Patsy Flores
Woke up on Friday to my gas furnace not heating up, very indecisive i started searching online for HVAC companies as i have had very poor experiences with other ones😅, and my first option was this one Central Air Heating, i called and the very nice lady at the office helped me and immediately took matters on my issue, and put me on the board , then later i get a phone from another lady saying that they had me on schedule for a visit! I was so amazed on how quick that was 🥹, the technician Rich showed up on time, he is very knowledgable and took the time to explain to me about my furnace , he checked it, inspected it and fixed it! Very thankful for all of them! , went above and beyond , no more cold nights for us, thank you !!!🙏🙏
Response from the owner: Thanks for taking time from your day to leave us this feedback! 🤩 We're so happy to hear that you had a positive experience with our company, from our office staff's quick and helpful response to Rich's knowledgeable and thorough service. It's great to know he took the time to explain everything and got your furnace back up and running. We're thrilled that we can ensure you no longer have to endure cold nights. If you need anything else, we're always here to help! 😊
Christine McLaughlin
Christine McLaughlin
Seth was amazing! Thanks for the great furnace tune up
Response from the owner: Thank you for taking the time to praise us with a five-star rating! 🤩 We’re thrilled that Seth provided an amazing furnace tune-up. Your satisfaction is our priority, and we appreciate your kind words. If you need anything else, don’t hesitate to reach out! 😊🛠️
William states
William states
Tommy did a great job and made sure the furnace was cleaned up properly done. Very respectful .
Response from the owner: We're thrilled to receive your glowing five-star review! We're happy that Tommy did a great job cleaning up your furnace and ensuring everything was done correctly. 👨🏻‍🔧 We strive for his respectful service, and we appreciate your kind words. 🙌🏼 If you need anythinwe'ree, we’re here to help! 😊
dave brown
dave brown
Great job. Very professional. Knowledgeable was here maybe half hour and went thru both systems. Thank you.
Response from the owner: Thank you for your 5-star review! 🤩 We’re pleased that our tech provided professional, knowledgeable service and efficiently inspected both systems. Your satisfaction means a lot to us! 🛠️
Connie Flanary
Connie Flanary
Seth was very thorough and informative. I highly recommend him.
Response from the owner: Hi Connie! Thank you so much for letting us know we are doing well. 😊 We appreciate your 5-star review and hope we get the opportunity to serve you again soon. 🤩🙌
Larry Lee
Larry Lee
Technician Seth Martins responded to a call re our thermostat which malfunctioned causing our furnace inoperable. Seth diagnosed the problem quickly explaining the cause in detail and, in an understandable manner, the required solution. Seth was polite, informative and offered valuable advice on how to maintain our system between scheduled maintenance calls. Truly, one of our better experience with a maintenance call and Central Air would be prudent to place Seth in the "keeper" category.
Response from the owner: We're thrilled by your fantastic five-star review! 🤩 It's excellent that Seth provided prompt, detailed service and clearly explained the issue with your thermostat and furnace. It's great that he offered helpful advice on maintaining your system between visits. 👨🏻‍🔧 We truly value Seth's professionalism and will be sure to share your kind words with him. We're glad to have made your maintenance experience positive, and we appreciate your continued trust in our company. 🛠️
Sorcha Porter-Holmes
Sorcha Porter-Holmes
Kurt and Kaleb were amazing! Came in, quickly identified the problem and were able to fix it on the spot.
Response from the owner: Thank you for your glowing five-star review! 😊 We’re thrilled that Kurt and Kaleb were able to identify and fix the issue for you quickly. We’ll be sure to pass along your kind words to them. We appreciate your feedback! 👨🏻‍🔧
Jason Z.
Jason Z.
We've used Central Air twice this year and the service, from the office to our on site technician, was exceptional both times.Our first appointment was during this summer's major heat wave. We called the office on a Saturday and effortlessly got scheduled for an AC maintenance service, and diagnostic on our condensate pump. The maintenance service was detailed and thorough and Brett diagnosed the problem with our pump, gave me reasonable options for repair or replacement, and got the pump replaced for a fair price.Our second appointment was for our fall furnace maintenance. Brett was again our tech, and he performed our service with the same detail and care as the first time. Our house is new to us so we had a few questions about our system. Brett was patient and thorough in answering all of them.These guys are a 1st class outfit. I highly recommend them!
Response from the owner: We can’t thank you enough for your generous comment and rating, Jason. 😊 We’re thrilled you’ve had exceptional service experiences with our company on both occasions. It’s great that Brett provided thorough maintenance, clear communication, and fair pricing during your AC and furnace services. 👨🏻‍🔧 We take pride in making sure our customers feel confident and informed about their systems. Your recommendation means a lot to us, and we’re happy to continue being your trusted HVAC and plumbing provider! 🛠️
Kevin Young
Kevin Young
Response from the owner: Thanks so much for the five stars! ✨ We appreciate you giving us the chance to serve your family. We'll be here whenever you need us! 👨🏻‍🔧⭐️
Oscar Lender
Oscar Lender
Great experience with Central! Made an appointment for a time up on my furnace before winter hits. The office called me about 30 minutes before the tech came out. Michael did a great job. Very happy customer!
Response from the owner: Hi Oscar, we’re delighted to know we could assist. 🙌🏼 We’re happy that you had a great experience with us and that Michael did a great job tuning up your furnace. 🔥 We appreciate your trust in us to get your home ready for winter. If you need anything else, don’t hesitate to reach out. Stay warm! 👨🏻‍🔧😊
Ronnie Christie
Ronnie Christie
In addition to the below, just adding that the monthly service has been worth every penny. Just had Michael out to do the annual furnace check - thorough and professional. Ready for winter.Central Air had been out for about a week. I was waiting for my home warranty to send someone but it was taking too long. As such, cut my losses and contacted Central Air - best decision I made. Customer Service was a breeze (pun intended), scheduling could not have been faster, and John, the tech who came to help, was friendly, professional, and knowledgeable - what more can you ask for?? Price was also more than fair.My only regret was not calling sooner.I will be signing up for their membership services as well.
Response from the owner: Hi Ronnie, we’re thrilled to read how pleased you were with us. ⭐️ We’re happy you found our service efficient and professional, especially with Michael’s thorough furnace check. 👨🏻‍🔧 It’s wonderful to hear that the monthly service has been worth every penny, and we’re thrilled you feel ready for winter. 🥶 We’re also glad that John provided the level of service and care we strive for. Your kind words about our customer service, scheduling, and fair pricing mean a lot. We’re excited to have you sign up for our membership services—thank you for choosing us! 😊
Glenn Baker
Glenn Baker
Response from the owner: Hi Glenn, we’re so pleased you had a great experience. 🙌🏼 We always strive to provide superior service, and it’s truly a pleasure to know we succeeded in going above and beyond. Thanks for your generous 5-star rating, and we hope to see you again soon. 👨🏻‍🔧
Marcia Griggs
Marcia Griggs
Seth was super efficient and informative.
Response from the owner: Thank you so much for the thoughtful review. 🤩 We’re glad Seth was efficient and informative during his visit. We appreciate your trust in us and look forward to serving you again! 🛠️👨🏻‍🔧
Jean custer
Jean custer
Don was on time, polite and knowledgeable. Very nice to work with. He noticed our carbon monoxide detection device was not located where it should be for maximum protection and suggested a different location and type of device that would be more effective. Very happy with the service.
Response from the owner: Thank you for the excellent five-star review! 😊 We’re so glad that Don provided excellent service and took the time to ensure your safety with helpful recommendations about carbon monoxide. Your satisfaction and safety are our top priorities!
Linda B
Linda B
Central Air always amazes me. Seth was very professional and considerate. Fixed the issue and gave me a brief education on the problem. Thank you!!!
Response from the owner: Thank you for the kind words! 🤩 We're thrilled that Seth provided professional and considerate service and helpful insights about the issue. We appreciate your trust and look forward to continuing to serve you! 👨🏻‍🔧
Lisa Wing
Lisa Wing
Timothy and Moises spent a long day at our house completely replacing our air handler and heat pump. They worked quickly, yet were thorough and did a great job. They were both very pleasant to have in and around of the house and we are happily cool again Thank you, Central Air!!
Response from the owner: We can't express how grateful we are for your excellent five-star review! 🙌🏼 We are delighted that Timothy and Moises were thorough, efficient, and pleasant while replacing your air handler and heat pump. It's great to know you're enjoying the cool comfort again. We appreciate your trust in our company and are always here to help if you need us! 😊
Joe M
Joe M
They've worked on repairing my lemon of a HVAC twice (installed by someone else). Their work and professionalism is great, I highly recommend.
Response from the owner: Thank you for your fantastic five-star review! ⭐️ We're glad we could help repair your HVAC system and appreciate your trust in our work and professionalism. If you need anything else, we're here for you! 🛠️
Rhonda Richardson
Rhonda Richardson
Rich was very nice and very good at explaining things and very know about his job 👍
Response from the owner: Thanks so much for letting us know we are doing well. 🙌🏼 We're thrilled that Rich provided excellent service and took the time to explain everything clearly. His knowledge and professionalism are what we strive for. 👨🏻‍🔧 We were thrilled to hear about your experience and hope we get the opportunity to serve you again soon.
js_loader