Our Customer Reviews Are In

Seth is the man! He is so kind and professional, obtaining all options for us to make the right decision.

In addition to HVAC maintenance John also cleaned and adjusted the fireplace for the first time. The screen and the glass were dingy I discovered and now flames appear much brighter and the glass sparkles. He also removed his shoes when he came inside which I appreciate. Wonderful service.

Very friendly and thorough. Explained process very well. Great job as always

Really great guy. Seemed very honest and new our system well!

Rick was great! He was personable and thorough. We had a wonderful experience!

We’ve been using Central Air Heating, Cooling & Plumbing for a few years now and they’ve always been great! Honest and reasonable… very pleased with the membership plan that ensures we have our air and heating system serviced twice a year and an additional 20% discount towards work done when it’s needed.

Kenny has been out to our place a few times now and he’s always been friendly and knowledgeable. Would recommend to anyone!

I highly recommend this heating and cooling company. Jake came to service and clean my HVAC system and did an outstanding job. He was on time, professional, and very friendly. He took the time to explain what he was working on and made sure everything was clean and working properly before he left. Great customer service and quality work

Today Tim came out to service my Heater. Its great having this service knowing that I don't have to keep track of how often and when they service my lawn, it's just done twice a year. Tim was great at explaining everything to me. He did a wonderful job taking care of my heater . Everyone does an excellent job at helping me when I have a question. I'm so glad I purchased my heater, AC unit, and my water heater with Brooks. I've been very happy with their service.
Thanks again Tim, I'll see you in the Spring.

Very good experience with Brett. He answered all my questions and he was very courteous.

Rick did a great job zeroing in on the problem and efficiently got us back up and running.

Chris did an exceptional job at resolving our issue and he did an amazing job cleaning up and setting us up for winter season!!

Great service from Jake. Thank you!

Great easy going dude. Knowledgeable and informative.

had a great experience with central air. there tech. John is a expert at his trade.
i look forward to having him back.

Jake came out for a routine service and discovered that our secondary furnace is on its last legs. No high pressure sales pitch, just information (with photos of the problem) and a number to call when we make a decision on what to do, with options on how to repair or replace.

Very good thanks

I had furnace maintenance and a furnace surge protector installed. The technician Jake is a great guy and a professional technician. I think Central Air is a great company and the only ones I trust to take care of both my HIVAC and Plumbing.
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On time with complete service

Tim Newville was fantastic. He was thorough and explained everything so that I could understand my new furnace better. I was grateful for his knowledge and skills. He made adjustments to keep my equipment running efficiently. I’ve used Central Air services for many years at a prior home and transferred the service to a new residence. Their maintenance program is a good value. I look forward to continuing my relationship with this company and will ask for Tim in particular. The service was top notch!

Cody Vance from Central Air came over for a plumbing inspection of our home. He went under our home and actually took a video of it so he could show us that there wasn't any leaks, and no water standing anywhere. He was very thorough and we were very pleased with the outcome. He was very thoughtful to put on booties when entering our home and he was very knowledgeable. I would recommend Central Air's business for your plumbing needs.

My semi-annual check up was preformed by Jake Sanders and he did a great job!

Rich Valdez was the technician that came to provide maintance on our furnace. Rich was a service person that had all the qualities a person could hope for-courteous, thoughtful, knowledgeable and clear speaking. I am a 77yearold grumpy old man, a technician’s nightmare: somewhat distrustful of service people, lots of questions, worried about getting cheated or taken advantage of, and sure he could of fixed it himself! Rich was the perfect technician for a person like me: Rich quietly proceeded to explain to me how he would approach the maintaince and review of the condition of the furnace. He was clear and generous in his explanation and showed me what he was doing. He offered alternatives and made suggestions to reduce the likelihood of any future problems ocurring.
Not only did Rich do a thorough maintainance of our furnace but he renewed my faith in Central Air and renewed my faith in quality service Technicians like Rich. Thank you!

We were very happy with service provided by Chris Merkle from Central Air. He was very knowledgeable, thorough and courteous.

Seth was great! Furnace nice and clean.

Rick Schwartz was awesome, very helpful and attentive. Really made us good about the service experience. He is a great representative of your company.

Rick was wonderful and very knowledgeable.

Rich was amazing in so many ways! He was so personable, friendly and thoughtful! He also was very professional in that he really knew his stuff, was so thorough in diagnosing and finding the problems with our furnace, and in making sure we understood the issues, which were many. His customer service was the best we have ever experienced! He called his company to send out a person that could give us a quote on a new furnace recognizing our need to consider all options. He stayed around until Jeff, showed up and beyond. We decided to go with a new furnace, and are having it installed today. Rich stayed longer yesterday knowing we also had a problem with our gas fireplace insert (which will be fully serviced by his company next week) and wanted to make sure it was at least working well enough so that we would have some heat! We were so glad to have him help us through this process!

On time, no fuss. Did the service, answered my questions and left. Better prices than the competition. Timely follow up from the office via phone.

Tim was so helpful and pleasant. Checked out and explained my system and the programs available from Central. I'm very pleased to become a continuing customer. Hope to see Tim twice a year for many years for ongoing maintenance.

Super good company to do business with. Chris Merkle came over for a biannual inspection and found a problem with our heat pump. It was a tricky issue but with expert troubleshooting he was able to identify and fix the problem. With very friendly and highly competent service, Chris took the time to explain things clearly to me. I'd highly recommend these guys for any HVAC needs. On top of that you should spring for the $15 monthly fee to get twice yearly inspections, discounts and priority service. It's well worth it for the peace of mind. Three Thumbs Up!

Michael Vaughn came out today to do my regularly scheduled furnace inspection. As has every other Central Air technician who has come to my house, he was friendly, polite, protective of my floors, and tidy. Going into my attic always results in loose bits of insulation falling onto the floor; every Central Air technician has thoroughly vacuumed it all up. I always feel more secure after their visits!

Chris did a great job! Was very thorough and professional. I highly recommend using Central Air.

We have used Central Air since 2022. We bought a new furnace and heat pump. They perform yearly service for both heating and cooling. This recent air filtration system, installed by Jake Sanders, is a great addition to our HVAC. Jake kept us informed and was easy to work with. He did an outstanding job.

Appreciated Michael’s timeliness and professionalism. He was very thorough and I feel like the recommendations made were genuinely needed. Thank you for taking care of us!

The technician, Brett, was so friendly and knowledgeable. He made sure all of my questions were answered and he did maintenance in a timely fashion. I love that they have a monthly subscription program so my bi-yearly maintenance fees are spread out. And I never have to worry about making my maintenance appointments as they always contact me. Would definitely recommend them!!

This was our first time using Central Air for a furnace tuneup. I was told on the phone that the tech would explain their membership program at the appointment, but there would be no obligation. Truthfully I wasn't looking forward to that. But I needed the tuneup.

Rich came out and was very thorough. We got to see pictures of the inside of our furnace and before & afters. He said our furnace was in good shape for its age and recommended one item for cleaning. He did tell me about the membership program, and just like the lady said, it was truly a no pressure situation. But I signed up for it anyway because it is a great deal.

I am very happy with the service I received!

Chris was very professional and thorough in the annual heating service at our vacation house in Welches. He updated me on an issue and provided options to address and resolve the issue. Thanks Chris.

Rick provided great service, clearly communicated findings and service options. On time and very professional!

Cody was great. He dealt with an unexpected complication wonderfully, all while being yelled at by an attention-seeking parrot. We now have hot water and a lower water pressure that won't break our toilets. 10/10

Technician Rick Schwartz was great! He analyzed our HVAC furnace, did appropriate testing, and found out a problem with wire connection. He did multiple testing to ensure the fix worked and was very professional. This is the first time I used Central Air Heating service and very happy with the service provided.

Rick was great! Professional and explains everything clearly.

Our furnace stopped heating two days after we had gotten the semiannual hvac check ( at which time the furnace was working). We called Central Air on Saturday and Seth came over to check it out. He was very meticulous in diagnosing the issue and after some time figured out that it was a faulty pressure switch. He then temporarily fixed the issue so that we would have heat and arranged for a new replacement part to be ordered and installed by next week. We are very pleased with Seth’s friendly and communicative nature as well as his experience in such matters!! Seth is wonderful person and very helpful; a really hard worker and knowledgeable!

Chris H was wonderful, he came and diagnosed our heating issue and replaced a blown fuse in record time. Extremely sweet and friendly. Thank you!!

Chris was awesome! Fast, efficient and went above and beyond explaining some best practices with using our home heating system! He should be teaching this stuff!

Jake was very friendly and efficient! Explained the system and answered all my questions. He even explained the maintenance program not as a sales pitch but more personable. Really appreciated his service and overall service of the company! Highly recommend!

Rick from Central Air Heating, Cooling & Plumbing came in for regular maintenance as part of service plan and did the maintenance. He was super nice and explained all the things he was doing and provided honest observation and suggestions. Spend a good quality time to check everything in the system and done a wonderful job. We have been super impressed with him and Central Air. We are glad we are part of their program and they treat us well.

Michael did an awesome job! Can’t recommend enough!

Very good service

John did a great job. Professional, courteous and honest. Also loves dogs and got along fine with our two! Central Air Heating has always been there when we’ve needed them.

Chris was great! Very detailed and friendly. Would work with again!

Rich was very helpful and we appreciated how he explained everything to us. ⭐️⭐️⭐️⭐️⭐️

Jake was here and did a great job and gave us lots of info. We will have him again.
Thanks for coming out so late Jake.

My heating unit would not cooperate during the coldest seasons of the year and Seth Martins managed to diagnose it within minutes. Helped educate a new homeowner on how to keep things running properly. Will look to Seth and Central Air for future jobs.

10/30/25
Kenny came out and serviced two of our furnaces and did a fantastic job. 5 star service from Kenny.

Installed a new furnace in my home but in the process I discovered the technician broke the bar that held in the air filter so that the filter blows back. The filter held in place prior to the install. Now waiting for a call back from them.

Great service, Michael is an excellent technician. Our fireplace looks brand new. Would recommend to friends and family and will use again.

Both Rich and Darian were terrific and helpful. Central Air is the best company we have worked with.

Water heater went out late Sunday night, gave them a call around 7pm, had Cody out Monday afternoon and fixed, all under warranty, very professional, very timely, and very well communicated. Thanks a bunch!

Michael did a great job, kept me in the loop with any issues. Great personality and very thorough. If I could I would give 10 Stars.

Rich did a great job of servicing our heater, and explaining everything that he did, cleaning sensors and so forth. He explained what he found in his inspection clearly. Thank you Central Air!

Chris was thorough and honest.

We just had our heating system checked by Jake from Central Air and really appreciated the great service. Not only did he explain everything that he felt I needed to know or questions I asked very well, he also worked with his company to give me the best deal and service possible on something extra I needed. Thank you Jake!

Jake is great!

Michael was efficient, knowledgeable, and good with my dogs. He did an excellent job cleaning and maintaining my fireplace, and heater. Great job!

Jake was great

Rich, did a fantastic job. He has superior expertise and knowledge! Best tech in our experience!

All was good. Tim was friendly and helpful.

Chris Merkle helped find the issue quickly and found the most cost effective way to fix it which was great.

Central air heating is very quick to respond and get me scheduled the same day. Seth the technician is kind spoken and good knowledge to identify the problem quickly and suggest a resolution.

Excellent customer service! Friendly, thorough evaluation, efficient and helpful!

Michael from Central Air and Heating arrived on time to clean or gas fireplace. He did a very thorough job. It looks like new and we couldn’t be more pleased.. He was very professional and knowledgeable. A 5 star for sure.

Fast and efficient service. Quick in and out. Friendly.

John is reliable and easy to work with. He remembers all the details of my hvac systems.

Andrew, thank you for the great service that you did for my central air heating at our home. You're greatly appreciated.

Rick Schwarz was amazing! Honest, super friendly and very knowledgeable! I would like to request Rick for my spring maintenance. It was a pleasure having Rick for my fall checkup!

Tim completed the annual maintenance on my furnace and did an excellent job. He was transparent, efficient, and made the whole process smooth. Highly recommend!

Giving 5 stars bec technician was so knowledgeable and respectful. Even when telling me about repairs needed.

Seth M. Came out and did maintenance on our furnace and AC unit. He was very professional and did a great job cleaning out the units and he had great communication. We will definitely request their service again.

Michael arrived on time and was very professional. He quickly identified the issue with my fireplace and recommended a few options to resolve it.

Seth came to work on our furnace. He was great as always. He is very knowledgeable, friendly and professional. Thank you Seth!

Rich was fantastic! Answered all of our questions, and quickly fixed our furnace issue.

When our gas furnace did not come on as scheduled this morning and the thermostat displayed an urgent notification, we contacted Central Air. Chris responded promptly and checked out the furnace thoroughly. Fortunately he found no issue and the furnace did start. He did a great job communicating with me, and he was very professional. We can always depend on Central Air for great customer service.

Rick was so patient and so professional!

Tim provided excellent service for some routine maintenance work and did a great job explaining some necessary repairs and quickly fixing one of the issues. Thank you!

Been using central air for a few years now, they’re always super knowledgeable, efficient and thorough. Also highly responsive in emergencies and I really appreciated that when I had mold growing in my ac unit! They always answer my questions and aren’t pushy when it comes to upgrades. Kenny, Tim, and Alex have been the technicians who have helped me in the last couple years and i appreciate their honesty, patience and kindliness to me since I don’t really understand hvac too much. Would recommend!

These folks are always great. Scheduling my annual checkup appointment was quick and easy. There was good communication about when my tech would arrive. Seth was friendly, professional, and thorough, explaining everything when he was done. If you get a chance, sign up for their service contract. It's a good deal and affords you discounted rates if you need more services through the year. Absolutely would recommend.

Seth was very thorough, responsive and respectful. Superb service couldn’t ask for better. Also a really nice person

The technician, Michael, was professional, knowledgeable and had a sunny disposition. He thoroughly explained and demonstrated why the fireplace wasn’t igniting. Michael is a natural at presenting and I finally learned how the ignition process works. He is a valuable asset to Central Air. Thank you, Michael!

Seth was prompt, thorough, and professional! Did an excellent job servicing both of my furnaces

Great company and successful service call ahead of winter. Affordable and reliable - Tim, the technician, was great! See you in 6months or so!

Cody Vance came to our home for routine maintenance on our water heater. He was so professional, friendly and knowledgeable! I was impressed with his thorough appraisal of not only our water heater but our plumbing as a whole. I’m looking to re-pipe the plumbing throughout our home and will strongly consider Central Air due to Cody’s performance!

Brett serviced our HVAC system today. He was very thorough and explained everything we needed to know. He is a great asset to your company.

John has been coming to our home for two years. He is professional and has a great personality. We are exceedingly happy with his service!

Michael arrived on time to perform routine checkup on furnace and heat pump. He explained what he had done and showed me what services might be needed in the future. He then spent extra time connecting my iphone to the Resideo app. I appreciated his positive attitude.

Professional and pleasant service. Thanks Kenny