We got a new furnace from Central Air last fall. Our old one was original to the house and would have needed a fair amount of work to clean it up and keep it running as long as possible. Given that our furnace is used for our AC system as well (and gets a lot of use), it just made more sense to replace it rather than invest in significant repairs to a 20+ year old unit.
The new furnace has been running great, but we wanted to schedule a tune up/inspection this year just to ensure everything still looked good as we head into winter. Brett recently came out and gave our furnace a thorough inspection. I appreciated his timeliness, clear communication and professionalism. While there were a couple recommendations he had for our system, he was not pushy about it at all and answered all of my questions very thoroughly. In fact, I’ve been very impressed in all my dealings with this company so far. I would definitely recommend considering Central Air for any HVAC needs you might have.
Edited to add, 6/12/26:
Rick came out to service our AC recently. Our unit is 7 years old and he noticed its amperage on startup exceeded the manufacturers specs. (This can drastically shorten the life of the compressor). He recommended a hard-start kit to fix this, which we just had installed today. During both visits (the servicing and repair), I was very impressed with his professionalism and demeanor. He was very nice, personable, and explained things well. I so appreciate his expertise and assistance in keeping our AC running strong during these summer months! In fact, I haven’t had a technician yet from Central Air who I haven’t been super pleased with. I can’t recommend them enough for all your HVAC needs!
Response from the owner:Thanks for recommending us and leaving this great feedback and a five-star rating! 🤩 We’re glad your new furnace has been running smoothly and that Brett provided a thorough and professional inspection as you prepare for winter. ❄️ It’s great to know he communicated clearly and made recommendations without being pushy—our goal is always to keep you informed and comfortable. We truly appreciate your trust and your kind words about our team. Thank you for recommending us for HVAC needs, and we look forward to continuing to serve you! 👨🏻🔧