Our Customer Reviews Are In

Update 1/16/26
Cody came out to install my new Koehler sink and once again, he nailed it! Cody is professional, very kind, informative and above all else knows his craft! Thank you Cody for your excellent service! I am thrilled with my new sink and it was worth the 10+ years for me to find the righ5 sink and for the stars to align! ⭐️⭐️⭐️⭐️⭐️

12/19/25
Cody came out to do some plumbing for me and I have to say it was the best plumbing experience I've had. He's very thorough, professional and informative. He took care of my primary issue in a jiffy and made sure it was working properly. He advised me of a recommended flush to my hot water heater and explained why he recommended it. Anyway he easily gets 5 ⭐️⭐️⭐️⭐️⭐️'s. I'll definitely hire him again when I need a plumber.

10/30/25
Kenny came out and serviced two of our furnaces and did a fantastic job. 5 star service from Kenny.

Installed a new furnace in my home but in the process I discovered the technician broke the bar that held in the air filter so that the filter blows back. The filter held in place prior to the install. Now waiting for a call back from them.

Michael did great work. Thanks for the help.

Excellent service! We had all of our questions answered!

Rich provided incredible service. He is an authentic, honest, meticulous, and custom service oriented person. I will be requesting Rich for all future service needs. You will be in good hands with Rich!

Rick was polite, efficient and on time! He answered all my questions and the best part, my furnace got an A+ rating! No repairs needed!

Todd did a fabulous job. He was professional and friendly, he answered my questions completely, and cleaned up the fireplace and his workspace immaculately. I can’t imagine a better service call or service agent. I hope he does our next service call.

The technicians, Jake, was great… very professional and quick . Definitely will use again

Wow, blown away by Rich’s service. He is honest, thorough, and provides exceptional high quality work. I will only request Rich for future servicing needs.

Tim was very friendly and helpful and did a great job.

Everyone at this company is so friendly! We had maintenance done on our hvac system and Jake was super helpful. Got us all tuned up and prepared for the winter season. Highly recommend.

Jan. '26 I've worked with Cody a couple of times and he's fantastic to work with! He's very professional, nice and dies awesome work. He also offers to check multiple plumbing issues in the home if you need him to. Five stars for Cody in Plumbing ⭐️⭐️⭐️⭐️⭐️!

(Jan '26) Tim came to check out the furnace. He did awesome he was communicative and professional. Five stars ⭐️⭐️⭐️⭐️⭐️!

Update: John B. was fantastic! I worked with him twice on the same project which required a 2nd visit and he handled it. Very personable and did a great job. 5 ⭐️⭐️⭐️⭐️⭐️'s!

Update: Kenny came out to check on our furnace and hvac. He was super personable and did a great job! Thank you Kenny!

Brett came out to service my HVAC and furnace. He did a great job and was very professional and nice. Thanks Brett! 👍🏼

Great company, Michael was very thorough.

Jake was very friendly, helpful and knowledgable.

Great job!

Great service! Thorough inspection and report, without pressure to purchase more. Chris was friendly and respectful.

Rich solved our gas furnace problem!

We scheduled for one problem, Rich fixed three of them! Very happy.

Brett was great. Personable and detail oriented expertise. Checked out our furnace, changed filter, cleaned P-Trap as part of our service contract. No charge. Great reliable, honest company. We've been with Central Air for a long time.

Prompt polite and thorough

Rich, our service technician, was truly great! He was so friendly and patient, didn’t mind that I watched him work, and even explained how things work and what he was looking for. He did a thorough job, checking all of the components and offered an inclusive summary with any important issues to prioritize.

I called Central Air for maintenance servicing since it hadn’t been done since I bought the house over a year ago. Chris came out & did a thorough inspection of the furnace, A/C unit and water heater. Not only did he check the units, thermostat, and registers, but he also checked all the major components within the unit, gave me a heads up on what is likely to fail first (it’s 30 years old) as well as costs, and maintenance plan. In addition, he showed me how to change the filter and use an app to run the thermostat! He was patient, knowledgeable, and had a positive attitude. I highly recommend Central Air, and ask for Chris.

Jake was awesome - really helps to have someone come by who remembers the system and issues we’ve been having. Came here on time and was polite and helping.

Kenny was thorough, professional and a pleasure to speak to, highly recommended!

Rico was very friendly and did a great job servicing and replacing the broken part. The only negative of the overall experience was that it took 4 days for the new part for our furnace to arrive, which left us in the cold to during that time. I would hope there would be a better system in place for a faster turnaround on parts. None of that is the fault of the service workers, though, who were great. Also, I appreciate having someone here on a Saturday.

Tim worked on our gas fireplace and was professional and explained what he was doing.
He helped fix the draft and cleaned our fireplace up. Great job!

Kenny did a great job and explained in a thorough way the additional work that is needed.

Jake answered all my questions and liked my dogs. A great experience. Thanks.

Realy persrvered!!! Thanks Kenny was awesome, respectful, kind professional authentic customer service, timely and I couldn't ask for a better experience all around. Thank you!!!

On time, friendly and very knowledgeable. Rich was able to determine the issue immediately after providing the symptoms of my thermostat. The system is back to normal and will provide another update later.

Very thorough, and infomercial. Took time to do it right. Highly recommend. Maintenance plan is worth it. Thanks!

Kellan arrived on time, was polite, and maintained and inspected the furnace in a timely manner.

Jake Sanders provided a quick and professional checkup on our HVAC to make sure we’re all prepared for the winter. .

We had Kenny come out for our bi-annual heating system maintenance.Very professional, and he checked the whole system, explaining each step. We were very pleased with the service and especially how informative Kenny was and his attention to detail.

Jake was great!

Both Michael and Kenny are awesome! Very professional, knowledgeable, thorough, and friendly! Michael provided a furnace check up today and is a great representative for Central Air! Thank you.

Kellan was superb! Thanks for the maintenance service!!

Jake was kind and efficient!

Thank you so much Chris Merkle for such amazing service! You were super informational and made sure all our repairs were done and with a smile ! Thank you for all your hard work. Even coming to our house on new years !

Routine maintenance of furnace under contract.

Tim is great! Figured out the issue with my furnace- was a process of elimination and he stuck with it and got it done! Easy communication and a knowledgeable professional. Thank you Tim!

Kenny was awesome as always

Jake was incredibly helpful with problem solving issues with our furnace, and explaining possible solutions. Would recommend.

Very friendly and concise technicians. Answered all my questions.

Tim was great today! He was knowledgeable and personable. Was reasonable and practical! As a single mom, I'm so grateful for the ongoing support of central air heating and cooling. Always reliable and definitely a necessary part of my home ownership journey. I was worried I'd be facing an astronomical bill, but the amazing maintenance plan is so reasonable! His hours today were completely covered. Such a welcome level of community and customer service in a world where that's not the norm.

Great guy! Worked till he got it.

Jenny was excellent. He was professional, thorough, and listened to all my questions. I was very confident in his assessment of our home’s heating system. He is a valuable asset to Central Air, Heating, Cooling & Plumbing.

Michael came out and diagnosed why our gas fireplace wasn't starting. He came back a few weeks later and did the repair. It seems to be working now. Thanks!

Kenny was great. He did a full inspection and maintenance on our heat pump and condenser including cleaning out all the pine needles from the condenser. He deserves an A++++++++++++

Michael was able to quickly assess the issue with my fireplace switch not igniting and fixed the wiring and the gas flue. He also made sure that the fireplace place unit was operating safely, which I appreciated very much. He was very courteous, showed up on time and made sure that he left the fireplace space cleaner than when he arrived.

Extremely pleased with our Service Technician Todd from Central Air HVAC. On time, very prompt, knowledgeable and very courteous.

Rich was great,we want him back spring!

What exceptional service we got from Central! Cody Vance pulled out all the stops to get our busted water heater back up and running, even working on his day off, calling all the part shops around town and driving to Vancouver and back to get the needed part. Thanks Vance and team! You’ve earned our loyalty. BTW, our new Heat Pump you installed a few months ago is working like a charm, so thanks to that team as well!

Michael did a great job with our fireplace service! Even gave my kids a heads up every time he used the vacuum so they wouldn't get scared by the noise 😁

Our technical today was Chris M. He conducted our annual heating system maintenance.
He did a fantastic job of explaining how the system was running and what parts we might need to replace in the future (including an estimate of cost). We are very happy with the service of Central Air Heating.

Jake Sanders — very personable and kind

Jake was awesome! Easy to work with and gives great advise on keeping our existing system running!!! Thank you Jake!

Darian did a fantastic job! Highly recommend for any plumbing issue. I will call and ask for him if I have a plumbing issue.

Chris was great! He was very thorough and efficient. He explained what he was doing and gave me a status report. In addition, Chris was very pleasant to work with. Thank you!

Jake is on of the best technician i have had the pleasure to have provide my service

Rick was amazing and has great customer service! He was knowledgeable and explained every detail to me showing me pictures and making sure I understood it all. He didn’t push anything on me and I felt no pressure.

Chris came out to do a maintenance check and was professional, courteous and knowledgeable. Answered a few questions I had and was overall great!

Cody provided prompt and thorough service and repair.
Very courteous and professional.

Tim Neville came out today to correct a loose gas line valve on my heater (previously identified by NW Natural.) He found the leak, checked all other connections, and tightened everything down again. As has every other Central Air technician who has come to my house, he was friendly, polite, protective of my floors, and tidy. Going into my attic always results in loose bits of insulation falling onto the floor; every Central Air technician has thoroughly vacuumed it all up. I always feel more secure after their visits!

Our furnace gave up on Christmas Day. What I call our Christmas miracle is that a new furnace was installed within 24 hours after calling Central Air. Amazing service, amazing consideration for their customers.

Great hezt pump and furnace service would recommend

Replace furnace and install air condition including duct work to 2 rooms.

Very well done

Jake did a great job of inspecting my furnace.

Efficient and tidy gas fireplace maintenance and cleaning

Rick and Kellen did a great job troubleshooting my mini splits.

My positive experience with Central Air Heating, Cooling & Plumbing was all thanks to their technician, Kenny. From start to finish, this diagnostic appointment was exceptional, even though the result is not what I had hoped for.

Throughout the process, he was professional, patient, and genuinely kind. Kenny was incredibly respectful and thoughtful, and spent nearly the entire day at my house carefully diagnosing the issue. He looked at the entire system in my house (which is more complicated because it's a multi-family home), not just a single appliance. But what truly stood out was his integrity. Kenny made it very clear that his goal was to fix the problem with my existing unit—not to push for me to spend a lot of money. He exhaustively tried to diagnose and resolve the issue, and when it became clear that a larger replacement/overhaul of the system was in order, he took the time to explain exactly why the next course of action was so important, what it meant for safety and long-term reliability, and what my options were. He answered all of my technical questions clearly and in a way that I could understand. He also took extra precautions to ensure that the home will remain safe and healthy to inhabit until my appliances can be replaced.

And despite the amount of time and effort he put in, Kenny only charged us the standard diagnostic fee.

Tomorrow, their project manager is coming to give me quotes for replacing a few appliances. No matter what happens next, I feel fully informed and confident in my understanding of the situation entirely because of Kenny’s thorough explanation and care. I will not hesitate to call him again and recommend him to anyone who asks.

Todd came out to maintenance my furnace and did a great job explaining the ins and outs of what was going on. Thank you!

Michael did a great job thoroughly and clearly explaining all the findings from our regular service call, answering my questions in easy to understand language. (Also, shoutout to the great scheduling/support team who always keep me posted with accurate ETA’s and flexible scheduling options. Much appreciated!)
Unlike other companies that may push opaque services and “just because” maintenance schedules, Central Air technicians have always treated me like an adult explaining WHY services are recommended and the possible risks of deferring, then let me make a decision with all the facts.
I sleep better knowing Central Air is inspecting our heating and A/C system twice a year.

Tod

Todd was on time, professional and very thorough— great service!

Michael was helpful fixing our fireplace.

John provided great service. He fixed a few minor issues, was timely and cleaned up after himself.

On 12/29/25 - Michael came and did a great job! Really appreciated his attention to detail and being clean around the house.

Todd did a great job of cleaning

Thanks!

Jake was really awesome to talk with and answered all the questions I had for him. He also explained why I didn't need a sensor installed in my house.

Awesome work by Jake

Kenny did an amazing job. Was prompt, courteous and professional. Told us exactly what we needed to do to keep our system running smoothly. I highly recommend.

Rich did a great job. Gave me a report of how the a/c was doing. Suggested a couple things that will need replacing eventually. I'm happy with his work.

Todd was awesome and got us cleaned up and back to safe and sound!

michael is the best

Michael did an outstanding job . He was prompt , thorough and polite .

Todd came out and did the maintenance on our HVAC in an efficient manner and was very professional

Todd is knowledgeable and professional. He went above and beyond during the annual servicing of our HVAC system.

My fireplace looks better than brand new! I’m delighted by the work that was done and Todd was friendly and courteous.

Michael and kellen were great

Todd from Central Air provided the annual maintenance on our gas furnace. He did a great job, explaining everything and making sure our furnace stays in great shape.