Our Customer Reviews Are In

Turns Out We’re Big Winners!

It’s always satisfying when hard work gets recognized. At Central Air Heating, Cooling & Plumbing, we feel especially appreciated when we hear positive feedback from our clients. It makes us feel special to know our customers recognize the extra mile we go for their comfort. Check out our reviews!

Excellent
Based on 2440 reviews
Jimmy Johnson
Excellent & engaging service, which was thorough And well explained. Central Air is a frequent referral for my own customers and friends.
Response from the owner:Thank you for the great feedback and 5-Star review, Jimmy! We always aim to leave customers happy with our services and look forward to serving you in the future!
Erica Who
Chris at central for did a great job! Super nice and efficient. Fixed the broken AC, so very thankful.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Chris made your experience a positive one by efficiently fixing your AC. Your satisfaction is our top priority, and we're so grateful for your kind words. If you need anything else, we're here to help! 👨🏻‍🔧
Joseph
I had them come out twice over the years, Tony for HVAC and most recently Cody for plumbing. In my most recent repair, Cody was excellent and professional, went above and beyond to try to fix my plumbing problem, explained what was wrong and gave me options for a solution. The price is very fair. I consider this company to be honest, fair and hardworking and will use them again.
Response from the owner:Thank you so much for your fantastic review! 😊 We’re thrilled to hear that both Tony and Cody provided you with great service over the years. Cody will be delighted to know his professionalism and effort made a difference for you. Your trust and satisfaction mean the world to us, and we look forward to being there whenever you need us next! 👍🏼
Ken Hobbs
Rich came out and did the work on my air conditioning unit inspected the furnace cleaned everything up did a really really good job. I’m very impressed with his service.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Rich impressed you with his service on your air conditioning unit. It's always our goal to provide the best service possible. We appreciate your trust and look forward to assisting you with any future needs! 🌟
Charlie aka Char Michelle-Westley
Kenny was awesome, respectful, kind professional authentic customer service, timely and I couldn't ask for a better experience all around. Thank you!!!
Response from the owner:Thanks for recommending us and leaving this great feedback and five-star rating! ⭐️ We’re thrilled Kenny provided such a respectful, kind, and authentic experience. Your kind words mean a lot; we’ll surely share them with him. We’re always here whenever you need us! 🙌😊
Morgan Leder
Brett
Response from the owner:Hi Morgan, thank you for letting us know that we are doing a good job. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! ⭐️
Dai Wie
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear you're happy with our services. Your satisfaction is our top priority, and your feedback helps us ensure we're meeting our customers' needs. Looking forward to serving you again in the future! 🙌🏼
Terry Nye
Seth provided great service as always, couldn't be happier with the service and the system!
Response from the owner:Thank you so much for your glowing 5-star review! We're thrilled to hear that Seth provided you with great service once again. 😊 Your satisfaction with both our service and system truly means a lot to us. We look forward to continuing to meet your needs and exceed your expectations! 🌟
Tom Clark
Cody did a FANTASTIC job. Incredible service. We are very happy with the service we received!
Response from the owner:Thank you for the fantastic 5-star review! 🌟 We’re thrilled to hear that Cody provided incredible service and that you’re very happy with the experience. Your satisfaction is our top priority, and we appreciate your trust in us. Looking forward to serving you again in the future! 😊
James Yoon
Had the great luck of having both hvac and water heaters go out around the same time. I got 6 separate bids (3 for each system) and went with Central Air because both hvac and plumbing sides seemed most conscientious about doing things to code. Ray (the project manager) was very responsive to questions and I did not feel pressured. I want to especially commend Cody (plumbing) for recommending the expansion tank, which I learned is needed when I have a pressure reducing valve — he was the only one to check. This is probably what convinced me. On top of this, they gave the best price (I thoroughly compared the systems to make sure I was comparing apples to apples).

On the day of install there was a slight delay in confirming permits but they were able to resolve this quickly. Moises, Cash, and Brayden did a clean and efficient job with the hvac system and Cody with the water heater. They thoroughly explained their work. Would work with them again in the future.

Addendum 6/26: I did end up docking 1 star due to some inaccurate information I received. When I asked when an inspection would be scheduled for the hvac they told me it would be done on a lottery basis if the city randomly selects my permit. I called the permitting dept just to make sure and they told me all hvac systems need to be inspected (since hvacs are not currently on the minor label program), so I scheduled the inspection myself (and it passed). Water heater was ok because it is on the minor label program. I am still very happy with the quality of the work but am disappointed to be given inaccurate/conflicting information that potentially could’ve caused me trouble. I’m not sure if this was unintentional or not but hopefully Central Air can rectify this practice for others going forward. Not everyone has the time to verify professional recommendations (nor should we need to). If I’m mistaken about this, please feel free to reach out and I can addend this review again.
Response from the owner:Thank you so much for your thoughtful 5-star review! 😊 We're thrilled to hear that you had a positive experience with our team. Ray, Cody, Moises, Cash, and Brayden will be happy to know their conscientious work and attention to detail made a difference. It's great that Cody's recommendation of the expansion tank stood out to you! We're glad we could provide the best price while ensuring quality service. If you ever need assistance in the future, we're here for you!
Kathy Hayes
Michael was helpful and attentive. Very easy to talk to you and he explained everything.
Response from the owner:Thank you so much for the 5-star review! 😊 We're thrilled to hear that Michael provided you with helpful and attentive service. Your satisfaction means the world to us, and we appreciate your kind words. We're always here to assist you whenever you need us! 🌟
Zach Grossfeld
Chris was spectacular, fixed everything right up
Response from the owner:Thank you for the fantastic 5-star review! 🤩 We're thrilled to hear that Chris delivered spectacular service and fixed everything for you. Your satisfaction is our priority, and it's great to know we met your expectations. We look forward to serving you again in the future! 😊
Brielle Buckler
Kenny was an exceptional service technician and helped us ensure our heating and cooling appliances were in good working order. He gave his opinion and recommendations without being pushy, and was extremely kind and respectful of our home and schedules, given we were working from home to accommodate the visit. Thanks, Kenny!
Response from the owner:Thank you for your fantastic 5-star review! 🌟 We're thrilled to hear that Kenny provided exceptional service and respected your home and schedule. It's feedback like yours that keeps us motivated. We're here whenever you need us! 😊
Cameron Lewis (Geodie)
Seth was extremely helpful and awesome.
Response from the owner:Thank you so much for your fantastic five-star review! 😊 We're thrilled to hear Seth made your experience awesome and helpful. Your feedback is incredibly valuable to us, and we’re proud to have exceeded your expectations. We look forward to serving you again in the future!
Matt Jones
We’re new customers of Central Air. We just had our first AC maintenance this week. Our tech, Michael, was very thorough and polite. He answered all my questions and showed me one issue my system was having. He did not try to up-sell me anything… but simply informed me of a potential problem. I appreciated the “no pressure” details.

I also want to say that Central Air’s front line staff ( the ones who answer incoming phone calls) are excellent! We chose this company largely due to how we were treated when we called them, looking for a new company to service our Lennox furnace and AC.

Well done.
Response from the owner:Thank you so much for your wonderful 5-star review! 😊 We're thrilled to hear about your positive experience with our team, especially with Michael's thorough and polite service. It's great to know our front line staff made a lasting impression and helped you find the right company for your needs. We look forward to assisting you with your Lennox furnace and AC in the future. Thanks for choosing Central Air! 🏡👨🏻‍🔧
Tonya Charles
Seth was prompt, knowledgeable and friendly! Definitely recommend him.
Response from the owner:Thank you for the 5-star review! ⭐ We’re so glad to hear Seth provided prompt, knowledgeable, and friendly service. 🛠️😊 We truly appreciate your recommendation!
diana bennett
Ryan fixed a recurring plumbing problem. It was not really an emergency, but we received a service call in less than 24 hours and the problem Is fixed! The local company is wonderful. I use them for all HVAC and plumbing needs.

Cody repaired a complicated issue with the faucet on my soaking tub. Excellent and friendly service. Another five star review!!
Response from the owner:Thank you so much for the glowing review! We’re thrilled to hear Ryan and Cody provided quick, friendly, and effective service for your plumbing needs. Knowing you trust us for HVAC and plumbing means a lot—we’re always here whenever you need us! ⭐🙌
diana bennett
Kurt came today for my regular HVAC maintenance. He was great! Communicated easily about my system, re-explained how best to program my thermostat. I highly recommend this company and this technician.

Another five star for Central Air. Cody came today to replace faucet valve on my soaking tub. As always, excellent and friendly service. I always depend on Central Air for great service.
Response from the owner:Thank you so much for the kind words and continued support! We’re glad to hear Kurt provided helpful communication during your HVAC maintenance and that Cody delivered excellent service with your faucet repair. We truly appreciate your trust in Central Air and our team—always here whenever you need us! ⭐🙌
Kirsten Lee
Chris and Michael were friendly, fast and thorough. I have been very happy with Central
Air’s service a follow up.
Response from the owner:Thank you for the fantastic review! 😊 We're delighted to hear that Chris and Michael provided you with friendly, fast, and thorough service. It’s wonderful to know that you’re happy with Central Air’s service. We look forward to continuing to serve your needs in the future! 🌟
Chris Crichton
Had Michael Vaughn come out for a routine maintenance visit and he was so thorough! He spent time checking everything and even found a problem with my hose bib when he was cleaning my AC unit outside. Since I just had the hose bib serviced last year it’s still under warranty. He scheduled the plumber with Central Air to come out and check this as soon as was convenient for me. Im hoping to request Michael from now on if it works timing wise. He was the best technician so far I’ve had from Central Air! I love this company and have recommended them to all my friends, they’ve done my heating and cooling and replaced my water heater. They’ve been so helpful and easy to work with!
Response from the owner:Thank you so much for the amazing review! ⭐️ We’re thrilled to hear that Michael provided such thorough and attentive service during your maintenance visit—and that he went the extra mile to catch the hose bib issue and schedule a plumber for you. We’ll be sure to pass along your kind words to him! It means the world knows you trust us for your heating, cooling, and plumbing needs, and we truly appreciate your referrals. We’ll always be here whenever you need us! 🙌
Tonya Charles
As always Seth did an amazing job. Was prompt, courteous and professional. Told us exactly what we needed to do to keep our system running smoothly. I highly recommend.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Seth was able to provide prompt, courteous, and professional service. Your recommendation means the world to us, and we're glad we could guide you on keeping your system running smoothly. We look forward to serving you again in the future! 👨🏻‍🔧
Matthew Vu
We just had our HVAC serviced by Rick S and had a great experience. He was thorough, courteous and professional. Couldn't recommend Central Air enough
Response from the owner:Thank you for your 5-star review! 😊 We're thrilled to hear about your positive experience with Rick S. at Central Air. It's great to know he provided thorough, courteous, and professional service. We truly appreciate your kind words and look forward to serving you again in the future! 🌟
Anna Wilson
Cody Vance came out as a second opinion for our water heater. He took the time to investigate himself despite having some knowledge of the problem. He also took the time to educate me on his thoughts, options for service, and possible outcomes. I appreciated his extensive knowledge and taking the time to explain what he thought was going on. I would gladly work with Cody again.
Response from the owner:Thank you for your fantastic review! 😊 We're thrilled that Cody was able to provide the second opinion and insight you needed. It's great to hear that he took the time to explain everything clearly. We're always here to help, and it would be our pleasure to work with you again in the future! 👨🏻‍🔧
Julie Batten
Thank you to Brayden, Tim and Cash for the installation of mini splits in my new, old home.
They worked non-stop, paying attention to all the details. Each of the guys was friendly and professional. I highly recommend this company!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Brayden, Tim, and Cash impressed you with their dedication and professionalism during your mini-split installation. Your recommendation means the world to us, and we're here whenever you need us. 🙌🏻 Thanks for choosing our company!
Jill Klemens
Great Service by Chris today! He came out to service our HVAC and was very professional and thorough. We are very happy that we use Central Air to ensure our HVAC unit is running in tip top shape ready for the summer.
Response from the owner:Thank you so much for the great feedback! We’re glad to hear Chris provided professional and thorough service during your HVAC maintenance. It’s wonderful to know your system is summer-ready, and we truly appreciate your trust in Central Air. We’ll be here whenever you need us! ☀️
Erin Marcell
Today we had Kenny come out and inspect our air conditioning unit and our HVAC system. He did a very through job. We had not had anything inspected for 11 years. So yes it was dirty. Kenny got everything cleaned and a full inspection. We were able to get a few small maintenance things fixed that day and we are good to go for summer. Highly recommend Central Air, and Kenny was so easy to work with, super nice, and very helpful. I was able to get the plumbing inspection scheduled while he was here, he made the call!! So helpful! If you are owning a home you definitely should check them out.
Response from the owner:Thank you for sharing your wonderful experience with us! 😊 We're thrilled to hear that Kenny was able to thoroughly clean and inspect your HVAC system after all those years. It's great to know you're all set for the summer! We're glad he made the plumbing inspection scheduling easy for you too. Your recommendation means a lot, and we're here whenever you need us. Thanks again for choosing Central Air! 🌟
Jerome Philips
Cody was a pleasure to work with. He removed our 20 yr old water heater and installed a new one same day. He walked us through our options, provided some great suggestions and tips for proper maintenence. Thank you!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear Cody made the process smooth and informative for you. It's our goal to provide helpful suggestions and top-notch service every time. If you have any more questions or need assistance in the future, we're just a call away! 👨🏻‍🔧
Blake Cahoots
We had an AC installed through this company and the work couldn’t have been higher quality. Awesome technicians who were friendly and knowledgeable. We just completed a yearly maintenance, the techs name was Kenny, and he was super super nice and did an awesome job explaining what my system needed and what to look out for in the future. I cannot recommend this company enough. Big thanks to Kenny and the company.
Response from the owner:Thank you so much for your 5-star review! 😊 We're delighted to hear that you're pleased with the quality of our work and our fantastic team, especially Kenny. We'll be sure to pass along your kind words to him. It's wonderful to know that you trust us for both installation and maintenance. We're here whenever you need us, and we truly appreciate your recommendation! 🌟
Laura Poole
So thankful we contacted them. Seth came out and did a thorough job getting our air conditioning running again. Super professional and we even signed up for yearly maintenance. That was how impressed we were.
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Seth was able to get your air conditioning up and running smoothly. Your decision to sign up for yearly maintenance truly means a lot to us, and we're grateful for your trust. We're always here to ensure your system runs perfectly whenever you need us! 👨🏻‍🔧
Jeannine Graham
Michael was very courteous and efficient in performing today’s semi-annual check-up of my heating and cooling system. He explained everything he was doing as well as giving his honest assessment and recommendations of possible aspects of the system that may need replacing in the future due to gradually outliving their optimal functional lifespan. He did so without resorting to any semblance whatsoever of high pressure tactics, which I greatly appreciated. The fact that he also enjoyed meeting my overly exuberant 7-month-old ever-ecstatic-to-greet-any-visitor-of-the-human-persuasion golden retriever puppies was an added plus!
Response from the owner:Thank you so much for your wonderful 5-star review! 😊 We're thrilled to hear about your positive experience with Michael. It's great to know he was informative and respectful of your needs while also making a connection with your golden retriever puppies! 🐾 We appreciate your trust in our services and are here whenever you need us!
Denise
Seth was professional and thourough. He was pleasant and very efficient. Thank you, we appreciate you.
Response from the owner:Thank you for your kind words and the 5-star review! 🌟 We're thrilled to hear that Seth made such a positive impression with his professionalism and efficiency. Your feedback is greatly appreciated and encourages us to keep up the great work. We look forward to serving you again in the future! 😊
Brandon Tarabochia
Cody came out and fixed my water heater in a jiffy, he was respectful, informative, and professional
Response from the owner:Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that Cody provided you with respectful, informative, and professional service. It's great to know we could fix your water heater quickly and to your satisfaction. Your feedback is genuinely appreciated, and we look forward to serving you again in the future! 👨‍🔧
Lise Walton
I have been using Central Air since 2012 and they have never failed to give me excellent Service! Seth is amazing, friendly and professional! I appreciate all you guys do!
Response from the owner:Thank you so much for your glowing 5-star review! 😊 We're thrilled to hear that you've had such a positive experience with Central Air since 2012, and we're especially glad to know Seth has made a great impression. Your kind words and appreciation mean the world to us. We look forward to continuing to serve you with excellent service for many more years! 👨🏻‍🔧
FARIN Hajar
Seth was great and very helpful
Response from the owner:Thank you so much for the 5-star review! 🌟 We're thrilled to hear that Seth could assist you and make your experience a positive one. We appreciate your feedback and look forward to serving you again in the future! 😊
Denise Yale
Great service the maintenance person was very knowledgeable and very friendly
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that our maintenance person made such a positive impression with their knowledge and friendliness. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. Looking forward to assisting you again in the future! 👨🏻‍🔧
Keith Kloucek-Hummel
Chris came out for our regular service check and really helped me understand the diagnostic results and my options. I appreciate how he took the time to explain in plain language exactly what each recommendation included and (most importantly) WHY it was recommended. Another great experience with Central Air. Thanks Chris!
Response from the owner:Thank you so much for the thoughtful review! ⭐️ We’re glad to hear Chris took the time to explain the diagnostics and recommendations clearly—it’s important to us that our customers feel informed and confident every step of the way. We truly appreciate your continued trust in Central Air and look forward to the next visit! 🙌
Lorretta Thomas
The technician, Jake, was friendly and professional while completing an ac maintenance for us. He was also kind to my dogs while here!
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear that Jake provided friendly and professional service while taking care of your AC maintenance. It's great to know he was kind to your dogs too! 🐾 We appreciate your trust in us and look forward to serving you again in the future.
Brad McGuire
Response from the owner:Thank you so much for your fantastic 5-star review! 😊 We're thrilled to know you’re happy with our service. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep doing our best. We look forward to serving you again in the future! 🛠️
Melissa Maszy
Chris was so fast and efficient!
Response from the owner:Thank you for the stellar five-star review! 😊 We're thrilled to hear that Chris impressed you with his speed and efficiency. Your satisfaction is our top priority, and we're delighted to have met your expectations. Looking forward to serving you again in the future! 👏
Diane Zavos
Thank you to Jody in the office & Seth who came out today to solve a quick problem. I have used Central for years, they service my heating & air conditioning twice a year. John has been out many times. That are friendly, professional & prompt. I highly recommend.
Response from the owner:Thank you so much for your kind words and 5-star review! 😊 We're thrilled to hear about your positive experiences with Jody, Seth, and John. It's always a pleasure to serve you and keep your heating and air conditioning running smoothly. We truly value your trust and recommendation! 👏🏼 Looking forward to continuing to provide the friendly and professional service you've come to expect from us.
Cody Hensley
Seth was very professional and extremely knowledgeable. He saved us from the upcoming summer heat! Amazing, fast, urgent experience and was very kind. Thank you Seth!
Response from the owner:Thank you for the fantastic review and the five stars! 🌟 We're thrilled to hear that Seth impressed you with his professionalism and expertise. It's wonderful knowing he helped keep you cool during the summer heat. We’re always here to provide swift and friendly service whenever you need us. 😊
Andrew French
Solid experience. Honest work, decent price
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear you had a solid experience with us. It’s wonderful to know our honest work and pricing met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Ray Shellmire
Hello, I want to take Central Air Heating, Cooling and Plumbing for their great service. Rich my serviceman was great, awesome, excellent! He was very helpful, caring, courteous and knowledgeable. I really appreciated his services. I'm glad I chose the membership for continued services with your company.
Response from the owner:Thank you so much for your fantastic 5-star review! 😊 We're thrilled to hear that Rich provided you with such excellent service. It's always our goal to be helpful, caring, and knowledgeable, and we're glad to know we met your expectations. We're delighted to have you as a member and look forward to continuing to serve you in the future! 👨🏻‍🔧
Ross Buell
Seth has vast knowledge of HVAC, is very personable and always explains in detail what he is doing. Scheduling is always a breeze too.
Response from the owner:Thank you so much for the kind words! We’re thrilled to hear that Seth’s expertise and clear communication continue to make a great impression. We’re also glad scheduling has been smooth—your trust means a lot to us, and we’re always here whenever you need us! 🙌
Sarah Schroeder
Great service. Friendly and knowledgeable. Got his business card for future services.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that you found our service friendly and knowledgeable. Having our business card ready for future needs is the best compliment we could receive. We're here whenever you need us! 👨🏻‍🔧
Richard Roberts
I am very satisfied with Seth's service today. He was very professional and informative. Central Air has been great!
Response from the owner:Thank you for the kind words! We’re so glad to hear Seth provided professional and informative service. We truly appreciate your support and are happy you’ve had a great experience with our team. We’re always here whenever you need us! ❄️🙌
John Blumenson
Our technician Rick was great. Showed up a few minutes early, knowledgeable, professional, and detail oriented. Highly recommended!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear Rick provided you with excellent service. It's wonderful to know he was able to assist you professionally and thoroughly. We truly appreciate your recommendation and look forward to serving you again in the future! 👨🏻‍🔧
Lee Zipin
Thank you Seth and Central Air
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Seth made a great impression. Our team takes pride in delivering professional service, and your feedback really means a lot to us. We look forward to the opportunity to assist you again in the future! 🛠️
Courtney Nall
Jake came out to do our cooling inspection. He was professional, thorough, and very helpful!
Response from the owner:Thank you so much for your 5-star review! 😊 We’re thrilled to hear that Jake provided you with professional and thorough service. It's always our goal to be as helpful as possible, and your feedback truly means a lot to us. We’re here whenever you need us! 👨🏻‍🔧
Cindy
Yesterday, I met with Jeff their Project Manager. He presented me with options regarding the HVAC system in my home. At no time did I feel pressured to buy anything. He was very easy to work with. Friendly and professional. Today the installers Moises and Alex installed our HVAC system. They were great! Courteous and very easy to work with. Moises explained our new system, including thermostat, in a clear, easy to understand way. Especially for this old greatgrandmother! I highly recommend this company and it's employees. I need not look any further for heating, cooling, and/or plumbing services. Hands down I will call Central Air. Thanks everyone!
Response from the owner:Thank you so much for your fantastic review and for trusting Central Air! 😊 We’re thrilled to hear that Jeff, Moises, and Alex provided you with a seamless and enjoyable experience. It's wonderful to know how much you appreciated their professionalism and friendliness. We’re always here for your heating, cooling, and plumbing needs. Thanks again for the recommendation and your support! 🌟
Dawn Johnston
Very happy with our maintenance today. Kenny was thorough, patient and did a good job of explaining the process.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Kenny provided thorough and patient service while explaining the process. It means a lot to us that you're happy with our maintenance work. We appreciate your support and look forward to serving you again in the future! 👨🏻‍🔧
milt fyre
Good job!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear you're pleased with our work. Your support and feedback mean the world to us. Looking forward to serving you again whenever you need us! 🙌
Jonathan Hecht
When my A/C went out (naturally on the hottest day of the year), I called the company recommended by my neighbor. Their first available appointment was 10 days out. So, at the suggestion of a good friend who had Central Air install a complete HVAC system a number a years ago, I called them.

Rich arrived two days later and took care of everything. He diagnosed the problem almost immediately, did the repair, cleaned up the compressor, and made sure everything was working properly. He was knowledgeable, thorough, and personable.

As it turned out, just before Rich arrived, I discovered a slow leak in my guest bathroom. Later, when I realized I couldn’t fix it myself by just replacing the flapper, I called Central…on a Saturday.

Stan was at my door at 8 am on Monday. We went over several options, including installing a new toilet, something I had been wanting to do for a while. He was able to source the toilet I wanted from a nearby supply house, and by 10:15 it was installed and the old one was gone.

Like Rich, Stan gave me several options, explained each one thoroughly, and did amazing work. The bathroom sparkled.

Based on two great experiences within a week, I’d recommend Central Air for all your HVAC and plumbing needs.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Rich and Stan provided such excellent service and took care of both your HVAC and plumbing needs quickly and effectively. It’s great to know everything worked out seamlessly, especially during a hot day and weekend. We truly appreciate your recommendation and look forward to being there for you in the future! 🌟
David Lavier
Great customer service and very impressed with the technician Brett. On time, communicated in detail about systems and got the work done!
Response from the owner:Your five-star review means the world to us! We’re so glad that Brett made a great impression with his detailed communication and timely service. We’ll make sure he sees your kind words! 👨🏻‍🔧⭐️
Mary Pleasant
Great service! Thorough inspection and report, without pressure to purchase more.
Response from the owner:Thank you for the terrific 5-star review! 😊 We're delighted to hear that you appreciated our thorough inspection and report. It's important to us to provide service without any pressure, and we're glad you noticed! We look forward to serving you again in the future. 🌟
Steven Maser
Seth is a consummate professional, very responsive and personable. Very happy with his advice and follow through.
Response from the owner:Thank you for the fantastic 5-star review, Steven! ⭐️ Seth is glad you appreciated his punctuality, efficiency, and clear explanations. We appreciate your recommendation! 😊
Jeremy Sallin
While I don’t love an 8-hour window or being rescheduled on, all is forgiven when Chris shows up to do the annual maintenance. He’s super friendly and polite, and he takes the time to make sure you understand your heating and cooling systems. His work is thorough, and he gave me practical advice about what to repair and what to wait on. Despite the scheduling setbacks, the office team (Kelsi in particular) has excellent communication, sending reminders and notices about the upcoming maintenance or repair. Thanks!
Response from the owner:Thank you for your fantastic review! 😊 We're thrilled to hear that Chris impressed you with his friendly and thorough service. We understand scheduling can be tricky, but it's great to know Kelsi and the team kept communication clear and helpful. Your kind words truly mean a lot to us, and we look forward to serving you again in the future! 🌟
Joe Romriell
Seth Martins did a great job servicing our A/C and mini split. I highly recommend them.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Seth Martins did a great job with your A/C and mini split. Your recommendation means a lot to us, and we're here whenever you need our services again. Thanks for choosing us! 🙌
Doina
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and it means a lot to know we're meeting your expectations. We look forward to serving you again in the future! 🙌🏼
Sam Getchell
Kenny was super friendly, and professional, great experience!
Response from the owner:Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that Kenny provided you with a friendly and professional experience. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to serving you again in the future! 😊
Anna Jones-Hughes
Kenny was pleasant, efficient, and thorough!
Response from the owner:Thank you for sharing your experience with us and for the 5-star review! 😊 It's wonderful to hear that Kenny was able to provide pleasant, efficient, and thorough service. We’re here for you anytime you need us. Your feedback is greatly appreciated! 🙌🏼
Melissa Parker
Always excellent service. Rick was prompt, professional and got my issue resolved quickly.
Response from the owner:Thank you so much for your awesome 5-star review! 😊 We're thrilled to hear that Rick was able to provide prompt and professional service to resolve your issue quickly. Your satisfaction is our top priority, and we truly appreciate your support! Looking forward to serving you again in the future! 👨🏻‍🔧
Monique Melson
Rick with Central Air was absolutely AMAZING! He was knowledgeable, great at communicating and his customer service was top tier!
Response from the owner:Thank you so much for your fantastic 5-star review! 🌟 We're thrilled to hear that Rick provided you with exceptional service. Your kind words about his knowledge and communication truly mean a lot to us. It's great to hear that our customer service met your expectations. We look forward to serving you again in the future! 😊
Rick Jensen
Very thorough and knowledgeable. Prompt and personable. Was a joy to work with.
Response from the owner:Thank you for the fantastic 5-star review, Rick! 🌟 We're so glad to hear our technician was thorough, knowledgeable, and personable. It was a joy to work with you too! 😊👏
Mark Adamski
Chris did a great job!
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear that Chris did a great job. Your satisfaction is our priority, and your feedback means a lot to us. Looking forward to serving you again! 🎉
A P
We needed to replace a bathroom faucet. Cody arrived on time, was extremely courteous, removed the old faucet and replaced it with a new one in a timely manner. He did a fantastic job!
Response from the owner:Thank you so much for your wonderful 5-star review! 😊 We're thrilled to hear that Cody did a fantastic job replacing your bathroom faucet. It's always our goal to provide timely and courteous service. We appreciate your trust in us and look forward to helping you with any future needs! 👨🏻‍🔧
E Fuson
Wonderful service and technician.
Response from the owner:Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you enjoyed our service and that our technician met your expectations. It's feedback like yours that keeps us motivated. We look forward to serving you again in the future! 😊
Debbie Heltborg
Chris did an amazing job. Very thorough, informative and a pleasure to work with.
Response from the owner:Thank you for the fantastic 5-star review, Debbie! ⭐️ We’re so glad Chris made your experience enjoyable. Your support means a lot, and we look forward to helping you again!! 😊🎉
Georgia Todd
Response from the owner:Thank you for your fantastic 5-star review! 🌟 We're thrilled to hear that you had such a positive experience. Your satisfaction is our top priority, and your feedback means the world to us. We look forward to serving you again in the future! 😊
Stefanie Bolanos
Kenny is exceptional! He was able to figure out the issue with the AC at my house. I also had a concern about a gas leak. He made sure to take the time to check, and found one. Everything was fixed the same day. Kenny made this experience extremely pleasant. Thank you, Kenny!
Response from the owner:Thank you for the fantastic 5-star review, Stefanie! ⭐️ We’re so glad Kenny could quickly find and fix your AC and gas leak issues. 🔧 Your safety and comfort are our top priorities! 😊
Connie Titterington
Stan was knowledgeable and helpful! Great service!
Response from the owner:Thank you for the fantastic 5-star review! ⭐️ We're thrilled to hear that Stan was able to assist you with knowledgeable and helpful service. Your satisfaction means the world to us, and we're delighted to know you had a great experience. If you ever need anything, we're here for you! 😊
nabel sadah
Chris was an awesome technician. Knows his stuff I really appreciate you for explaining the issue . Highly appreciated. Thank you for your work
Response from the owner:Thank you for the fantastic 5-star review, Nabel! 🌟🌟🌟🌟🌟 Chris is an awesome technician who really knows his stuff and takes the time to explain everything clearly. We’re glad you appreciated his work! 🙌🔧 Thanks so much!
Shoka Stonelake
I’m very happy with the timely response and professional support provided by Central Air. Chris came by today and helped resolve the thermostat setting issue. He was friendly, knowledgeable, and took the time to explain how the system works. I really appreciated his help!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're delighted to hear that Chris was able to assist you with the thermostat setting issue. His friendliness and expertise are qualities we pride ourselves on, and it’s wonderful to know you appreciated his support. We look forward to serving you again whenever you need us! 🌟
Darlene52
John was awesome. He got our AC up and running. He was courteous and he answered all my questions and there was no pressure on his part. I signed up for the maintenance program so our AC can stay in tip top shape. I highly recommend this company for their excellent service and this is my first time using them.
Response from the owner:Thank you so much for your kind words and the 5-star review! 😊 We're thrilled to hear that John was able to get your AC running smoothly and that you felt comfortable throughout the process. It's great to know you’ve signed up for our maintenance program to keep your AC in excellent condition. We truly appreciate your recommendation and look forward to serving you again in the future!
Ken Songer
Seth was friendly and professional and did a fantastic job!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Seth provided friendly and professional service. Your satisfaction is our top priority, and your feedback inspires us to keep up the great work. We look forward to serving you again in the future! 👨🏻‍🔧
E.S.A Games
Rick from Central Air Heating and Cooling did an amazing job fixing our A/C system. He was friendly, quick and professional. I have 5 dogs and they loved him. They were able to schedule us the next day. I didn’t have to wait 2 to 3 weeks like other company’s. Our home is nice and cool again. We will use Central Air Heating and Cooling from here on out. Thanks Rick for fixing our A/C! Your awesome!! 🙌🤗
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Rick could provide such a great service and that your furry friends enjoyed his visit too. It's our goal to offer prompt scheduling and exceptional service, so we're glad we could meet your needs quickly. We look forward to serving you again in the future. Stay cool! 🌟
lawrence Andrew
Seth was friendly and professional. I got a lot of good information from him.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Seth was able to provide you with helpful information in a professional and friendly manner. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you. We look forward to serving you again in the future! 🌟
Roger Simmons
Chris did a thorough check-up on our hvac system and appreciate his feedback.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear Chris provided thorough and helpful service for your HVAC system. Your satisfaction is our top priority, and we appreciate your feedback. If you ever need us again, we're here to help! 👨🏻‍🔧
Paul Costello
Very informative with options and explained the issues well.
Response from the owner:Thank you for your fantastic 5-star review! 😊 We're thrilled to hear that you found the options informative and the explanations clear. Your satisfaction is our top priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again! 🌟
Karen Hooper
Kenny was so thorough and pleasant. He super cleaned the inside and outside of the outdoor cooling unit, it looks like new.
Response from the owner:Thank you for the fantastic 5-star review, Karen! 🌟🌟🌟🌟🌟 Kenny was so thorough and pleasant, giving your outdoor cooling unit a super clean inside and out—now it looks like new! 🙌❄️😊
Lucy Wells
Ray was a great salesman, really worked with me on budget, and got me the best price possible. He even followed up when I wasn't quite ready to move forward. Once I did, Tim and Moises onsite were great! Furnace replaced and new AC added all in one day. Everything was clean, they walked me through the new equipment, and even worked around my large dog in the house. Thank you so much!
Response from the owner:Thank you for the fantastic 5-star review, Lucy! 🌟 We're so glad Ray, Tim, and Moises provided helpful, professional service and made the process smooth—from budgeting to installation. We truly appreciate your kind words and trust! 😊👍
Hari Kataruka
Chris is super nice and he know what he doing, I am very happy which service.did I get
Response from the owner:Thank you for the fantastic 5-star review, Hari! 🌟 We're glad Chris provided excellent service and made you happy with the results. We appreciate your support! 😊👍
Julie
I had the yearly AC maintenance done that is included in the service plan. Michael was knowledgeable and professional. He asked if I was enjoying my gas fireplace. And I told him the flames were weak. He offered to do a diagnostic on it without being pushy. He explained the service options between the diagnostic and a full inspection/cleaning. The diagnostic/partial cleaning worked! Now the gas flames are 3-4x as high. Thanks Michael!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Michael provided knowledgeable and professional service. It's great that the diagnostic and partial cleaning improved your gas fireplace so remarkably. Your satisfaction is our priority, and we're always here to help with any future needs. Thanks for choosing us! 👨🏻‍🔧
Renate Frueh
Our AC broke and Seth came out within 48 hours, other companies didn’t even respond. Seth is knowledgeable, courteous and determined didn’t push any unnecessary things on us. We are very satisfied with the service
Response from the owner:Thank you so much for your 5-star review! 😊 We're thrilled to hear Seth provided you with the prompt and professional service you deserved. It's our goal to offer quick and reliable help without any unnecessary upselling. We're here whenever you need us, and appreciate your trust in our team! 🌟
Lynn Garcia
John has been coming to our home for two years. He is professional and has a great personality. We are exceedingly happy with his service!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear about your positive experience with John. It's customers like you that make our work so rewarding. We look forward to continuing to provide you with excellent service!
Cindy
Chris was so great! Super easy to work with! Organized and informative and educational. He can come to our house each time!.
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Chris made your experience so positive. It's important to us that our service is easy and enjoyable for our customers. We look forward to serving you at your home again in the future! 👨🏻‍🔧
Guohui Gao
Chris did a diagnostic test on my A/C system. He was respectful and communicative. I can recommend him!
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're thrilled to hear that Chris was respectful and communicative during your A/C system diagnostic. It's always our aim to provide top-notch service. We appreciate your recommendation and look forward to assisting you again in the future! 🙌🏼
Angela Bevill
Rich was amazing. Saved my day with AC not functioning properly. Highly recommend!!
Response from the owner:Thank you for sharing your fantastic review! 😊 We're thrilled to hear that Rich was able to save your day and get your AC running smoothly. We pride ourselves on delivering top-notch service, so it's wonderful to know we hit the mark. We're grateful for your recommendation and look forward to serving you again in the future! 🌟
Steve Eagleburger
Response from the owner:Thank you so much for the 5-star review! 😊 We're thrilled to hear that you're satisfied with our service. Your feedback is very important to us, and we're grateful for your support. We look forward to serving you again in the future!
michael mcclain
Seth Martins came back to put in our drain line for our air handler and did a great job. Fast and efficient. Will request him again.
Response from the owner:Thank you for your fantastic 5-star review! 😊 We're thrilled to hear that Seth provided such a professional and personable experience. It's wonderful knowing that his attention to detail and knowledge made your experience a great one. We truly appreciate your support and look forward to serving you again in the future! 🌟
Kim McClain
Very professional and efficiant and came again today for some work on June 11th and was also very professional and efficient, Thank you🙂
Response from the owner:Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found our service professional and efficient. Your satisfaction is our priority, and we truly appreciate your support. We look forward to serving you again in the future! 😊
Bruno Palacios
Service was awesome, Seth Martins was out tech and he did an awesome job in explaining the options we had to fix our AC and he was very open to explain in detail every step he was taking. Very pleased with the support. Thank you
Response from the owner:Thank you for the fantastic 5-star review! 😊 We're delighted to hear that Seth provided you with exceptional service and detailed explanations. It’s always great to know our team meets your expectations. We're here whenever you need us, and we appreciate your support! 🌟
Brian “Bdogggxxx” Sallee
Jake the service tech was knowledgeable and friendly. Always have a great experience with Central Air.
Response from the owner:Thank you for your 5-star review! 😊 We're thrilled to hear that Jake provided you with knowledgeable and friendly service. It's always wonderful to know that you have a great experience with Central Air. We truly appreciate your trust and support! 👨🏻‍🔧
Glen France
John was helpful and informative. And helped us solve the problem.
Response from the owner:Thank you for the stellar 5-star review! 🌟 We're delighted to hear that John was able to assist you so effectively. Your satisfaction is our top priority, and it's great to know we could help solve the problem. We appreciate your trust in us and look forward to assisting you in the future! 😊
Bill Simpson
Response from the owner:Thank you for your amazing 5-star review! 😊 We're thrilled to hear that you had a positive experience with us. Your satisfaction means the world to our team. Looking forward to serving you again in the future! 🌟
Megann Williams
A huge thanks to Rich! He was knowledgeable + friendly and fixed our AC unit in less than an hour. So pleased with Central Air + would recommend them very highly!
Response from the owner:Thank you for the wonderful 5-star review! 😊 We're thrilled to hear that Rich was able to assist you so effectively. We take great pride in our team's expertise and friendliness. Your recommendation means the world to us, and we're here whenever you need us! 👨🏻‍🔧
Crystal Kriswandi
They came by referral, and did not disappoint From the moment when I called to make an appointment, to actual appt, it was a positive experience! Seth came out on time, even early! He’s very thorough in diagnosing what’s wrong w my aging unit. Gave me all the options. Good guys, good company! Thank you Seth, he’s cool! lol
Response from the owner:Thank you so much for the fantastic 5-star review! 😊 We're thrilled to hear that Seth and the team provided you with a positive experience from start to finish. It’s wonderful to know that Seth’s thoroughness and promptness made a difference. We appreciate the trust you placed in us through the referral and look forward to serving you again!
Dianne K
Response from the owner:Thank you so much for the 5-star review! 😊 We're thrilled to hear you're pleased with our service. It’s customers like you that make our work so rewarding. We appreciate your support and look forward to serving you again in the future! 🌟
Jingle Ball
Seth was great!
Response from the owner:Thank you for the amazing 5-star review! 🌟 We're thrilled to hear Seth made your experience great. Your feedback brightens our day and motivates us to keep delivering top-notch service. Looking forward to serving you again! 😊