Our Customer Reviews Are In

Jake removed the annoying nest thermostat and installed one that was much easier to use. The installation was fast and he patiently explained everything until I felt comfortable operating it. Great experience!

Chris was knowledgeable and friendly! Thanks for the help.

Jake was great and very helpful . Every question I had , he explained it very well. High recommended the company and Jake! Thank you

Jake did an amazing job repairing our AC. We appreciate that he came out so quickly and got us back up and running ASAP. Thank you!

Same-day appointment to assess the issue. Great communication from dispatch team. The service tech Chris Merkle was super friendly, considerate of the house, my dog, answered a slew of questions and handled communicating with my out of state landlord. A really great experience!

Ray from Central Air sent Rich to run a diagnostic on my vents, ductwork, and HVAC System to determine if a flood in my house caused water to run down the vents and harm the system. Rich found rust and mold in the vents and the HVAC system. He also took pictures that showed where you could see where the water ran through the system,and even found there was still some standing water. Rich was very thorough, polite and took the time to show me pictures he took and explain what I was looking at and how the flood water ruined my system. Central Air is lucky to have a technician like Rich and should be very proud of the good work he does. Also, many thanks to Ray, who first came to my house to estimate the cost of the new system I will need. Ray took the time to thoroughly check out every component, duct lines, etc. to estimate the cost of a new system, and got Rich here as quickly as possible to complete a diagnostic for insurance purposes. Central Air was the only heating and cooling company that was so thorough. Thank you Ray, Rich, and Central Air!

Seth was friendly, informative and explained what he was doing.

Very courteous, knowledgeable and easy to communicate with! He’s a keeper!

Chris provided a Complete service; explanations to my satisfaction; very good.

Contaced Central Air Heating, Cooling & Plumbing for a quote on inatallation of a tankless water heater, gas line extensions for a natural gas fireplace and additional repiping from copper to PEX. Outstanding service during the quote with Andrew, very friendly team member and went into all details of potential additional work that can be done. 5 stars for this work!

Seth was awesome! Quick, responsive, and very kind to work with. He helped diagnose the issue fast and gave clear steps for follow up. Highly recommend!

Seth helped us with our rental’s ac unit, super friendly would recommend them.

Rich from Central Air was the best person to come today! Reviewing my cooling system, he easily updated settings, made a repair on a poorly installed (by another company) filter insert and reassured me all is well. Additionally, he found issues with the water heater and arranged for a plumber to come and remedy the problem. Purchasing the annual service check from Central Air was the best thing I’ve done since purchasing my home and I’m happy to know I’m in good hands. Colleen Carroll, Milwaukie

Chris was awesome!!

Great customer service, he helped woth our questions and problems in a professional way.

Jake came back to do some repairs a d worked around our schedule to come on a Saturday.

8/15/25
Central Air is amazing! We had a persistent problem with wiring capacity due to recent changes in the design, and they persistently attempted to rectify it in various ways. The solutions would work for awhile, and then it would happen again, usually when it got unusually hot outside. This is like taking your car to be repaired and then the problem would not occur when you tried to demonstrate to the mechanic. Yesterday, two capable technicians worked all morning to run a new wire (after spending a day researching the problem and possible solutions) and so far, it is resolved. We are hopeful! It was a team effort. 5 stars earned the hard way!

Chris did a great job! Thanks, as always!

Rich V. Was very knowledgeable and helpful. Thank you!

We had our HVAC system routine maintenance performed by Central Air Heating cooling and they did an excellent job. Chris was friendly knowledgeable professional and saved us money. That's a wonderful combination and you don't see it too often. Thank you Chris

Chris came back to finish some repairs and once again his service was 10/10, particularly his communication and efficiency. If you get Chris as your tech, consider yourself fortunate.

My technican was thorough and carefullyexplained what he did.

I sadly can’t make a second review. But today 8/15/25 we had Cory who installed a new water tank and he did a flawless job! He carried that bad boy up the stairs with zero issues!

Chris is amazing and very friendly! 100% recommend this company!

Kenny did a good job explaining everything and answering my questions. Signed up for the Home Club!

Your service representatives are so thorough, courteous and answer any questions that arise. I appreciate your companies communication policy and desire to work with clients needs. Great job. Jake was great. I would like him to do our future HVAC service.

They were able to send someone out quickly when our A/C stopped working. Jake was really helpful and friendly. He talked through all our options and explained what was going on. Much appreciated!

Jake was great! He got here super fast, and was very helpful.

Jake did great work . Help me identify what was going on with my AC system . Very thorough.

Chris from central air did amazing work by taking good time and checking my AC unit. I highly recommend Chris for your business.

Cody Vance did a great job with repairing my hot water heater and fixing my kitchen sink. He was very thorough, explained all my options and was meticulous in his work. A great job completed.

Rich Valdez was so helpful and full of information. He answered all my questions and it got me referral for some more information that my family needed. Great guy keep him around for a long time. Thanks. Also, he did all the work quickly and professionally and efficiently. Thoroughly answered all information I had.

Rich did a great job. Gave me a report of how the a/c was doing. Suggested a couple things that will need replacing eventually. I'm happy with his work.

Jake was great . And very helpful

To lose your air conditioning on the hottest day of the year was no picnic. I called Central Air and they were here within a few hours. Five stars go to Rich. He did a great job explained everything even more than I needed to know. Thank you, Central Air and Rich!

Excellent customer service! Fast response and outstanding work. I highly recommend them for all your heating and cooling needs.

Kenny was, timely thorough and got our ac unit up and running again!

I appreciate the Tech guy who came out. He was very knowledgeable and answered my questions and concerns.
We will probably be looking forward to the nearest future repair. Thanks!!

Ryan K. did a great job in diagnosing a water supply problem with a toilet. Came up with an excellent fix for the problem. Pleasure to work with Ryan and Central Air. Very professional.

Jake did a great job of walking me through everything and explaining what was going on with my system and what the best next steps are. I appreciated his patience with my many questions and his knowledge sharing!

Our air conditioner went out in the recent heatwave and it turns out that we needed a new furnace as well. Central Air sent Jeff out to explain our options and to provide a quote. Sean came out to replace both. Sean did an excellent job and worked from 7:30am until 5:30pm, in 100 degrees, to get us back on track! While here, I asked him about replacing a garage sink, and by mid-afternoon, Central Air was calling me to ask how they could be of service. They sent Cody out the next day and installation was completed right away! These gentlemen were courteous, knowledgeable, and efficient. I am so grateful and would highly recommend Central Air.

Chris was very informative and helpful. Our appointment was scheduled in less than 24 hours from my call and he got our AC back up and running quickly. I highly recommend this company for your AC and furnace repairs!

Great did great

Chris Merkle was fantastic. Very informative and cheerful. Kept me up to date during the process occurred. Found problem in a short time. Took time at the end of the day to come over after hours to fix the AC. It was 86 in house 104 outside

Chris showed up to fix our broken a/c and had it diagnosed and up in running in no time at all! He was very thorough and provided helpful explanations of the work being done. Kelsi also had great communication with us about timelines and when the tech would arrive. We are so thankful because we currently have a 4 month old that can’t put up with the high temperatures. Thanks Chris and Central Air!

Cody was super! Very courteous and personable, which in itself rates high in my book. In addition he not only fixed my clogged drains but went the extra mile. When I mentioned other issues with my bathroom fixtures, he discussed possible options for my bathroom sinks and bathtub and looked up various supply centers to give me a ballpark idea of what costs those might incur. I couldn’t ask for a more thorough, competent service. Give him a raise!!!

Seth Martins (not exactly certain about surname) , Outstanding human, Demeanor was wonderful from opening the door at his prompt arrival. Very professional, he entertained my glossing over his personal appearance and interpreting his personality all in that 1 second window that we all do this...very thorough inspection of my Lennox outdoor 4 ton unit, meticulous as I watched him, safety first of himself and his surroundings, I asked and he invited my looking over his shoulder. Confidence, we all want to see that in someone working on our valuables. Stayed very late (after 6 p.m.) more much positive things from his encounter, too many for me to keep remembering. Thanks, Seth and thanks Central Air.

Michael was very courteous and efficient in performing today’s semi-annual check-up of my heating and cooling system. He explained everything he was doing as well as giving his honest assessment and recommendations of possible aspects of the system that may need replacing in the future due to gradually outliving their optimal functional lifespan. He did so without resorting to any semblance whatsoever of high pressure tactics, which I greatly appreciated. The fact that he also enjoyed meeting my overly exuberant 7-month-old ever-ecstatic-to-greet-any-visitor-of-the-human-persuasion golden retriever puppies was an added plus!

Jake was excellent and explained the issue that was occurring with our AC system really well to someone who does not know how systems like this function. Highly recommend !

Great Job! Very thorough and professional.

Very professional and thorough. Very happy with the work that was performed. Don’t have to worry about the air conditioner now.

Rick did I a great job. Explained what he was doing and why. Hope I get to see Rick again for my next service

Michael was great!

Tim and Braden did great work installing a new furnace.

Jake from central Air. Not to be mistaken by Jake State farm did a wonderful job of explaining what he was doing, no pressure on adding on any extra. Jake created a safe environment. I would recommend him and Central Air, Heating and cooling. Can’t wait to have him back

Thoroughly professional and very knowledgeable.

Cody at central air heating and cooling plumbing is really good service persona who not only work well and very kind to meet customer requests. I am strongly recommend to use this company for your service. Thank you for your good work and good customer services.
Jenny

Chris M did a great job checking my AC.

Cody, once again did exceptional work. He is always professional and informative. I will definitely use Cody for all of my plumbing needs. Thank you!

Cody did a great job fixing a leak on my frost resistant hose, and gave knowledgeable information.

Cody Vance was my hero today
Knowledgeable thorough friendly professional lots of patience with every question I asked.

Friendly, professional and knowledgeable. Seemed to do a great job. Thanks

Chris was amazingly thorough. Checked and explained the working of our systems and made practical and super helpful recommendations. I would highly recommend this service and Chris!

Chris arrived on time and was very personable and friendly. He explained what he would do. I showed him where the furnace and AC and filter are located and he went right to work. When finished he explained what was done and had three recommendations. He did excellent work.

Chris arrived, found the problem and fixed it efficiently, and explained what he was doing and why. He gave me some advice about maintaining the system and changing the filters. He even left a filter for when needed. His service was excellent, and I am entirely satisfied.

Excellent service. Cody took time to explain the work and answered all of our questions thoroughly.

Chris was very friendly and informative. The fix was simple and showed us how to fix/change it ourselves in the futur. I would request him in the futur.

Brett came by to do a quick AC maintenance as part of the service plan. Professional & courteous as always.

Stan is a great guy! He is a pleasure to work with, very knowledgeable and customer service oriented. He has done work at my house a couple of times. I will ask for him personally if I need him again. Highly recommend!

Just had Seth come out from central air heating. He was conscientious knowledgeable and happy. What more can you ask LOL

Michael did a great work

Another great experience with Central Air. Rick was friendly and courteous, as he performed the yearly service/maintenance for my cooling unit.

Rick was very professional and extremely thorough. He answered all my questions and suggested proactive steps to keep my heat pump and air exchanger running well. Thanks Rick!

Highly recommended.

Seth came in and was incredibly professional and helpful. He showed care in his service and diagnosed and got our AC up and running quickly. He was even kind enough to whisper when in the house as our baby had just fallen asleep for a nap. I wouldn’t take my service anywhere else. Thank you Central Air for having technicians like Seth.

Thank you to my service tech Michael for being flexible with timing and having excellent customer service. Had my bi-annual cooling/heating service and Michael noticed my water pressure was quite high and checked it out for me and even helped me get an appointment to get it looked at further as to not cause any plumbing issues. Always great experience with Central Air and Plumbing.

Seth came out to fix our AC unit and did an exceptional job. Very knowledgeable about the system. Upon arrival he immediately figured out the issue with the AC unit and communicated everything with me immediately. In addition a very friendly guy, I would highly recommend him to anyone who needs that type of work done.

Michael was efficient, pleasant to work with and provided many options for repairs vs. replacements.

Brett was very kind and easy to talk with.

Seth was professional and thorough — went above and beyond to troubleshoot the issue I had and provided tips just in case. Super thankful for the checklist for reference. Will definitely be using this company in the future.

Technician Andrew was friendly and professional as I have come to expect from Cemtral Air and heating. He explained what he was doing and asked if I had other questions or concerns. He worked quickly and quietly. Definitely happy with the service.

Seth was friendly and professional. I got a lot of good information from him.

Super knowledgeable, great communicator and very friendly

Our experience with Michael was great! Quickly cleaned and diagnosed/fixed the issue with our gas fireplace.

Seth our technician was a true life saver completely helped our world bye suggestions of s new furnace thank you great service.1

Seth went above and beyond in service and information!! He was extremely helpful. Can’t thank him enough!!!

Seth did lots of unplanned extras while he was here. Very helpful.

Stanley was great with the service friendly fashionable matter. Job we'll done. Thanks for your service.

Had an instant hot water heater (natural gas) installed. Very professional. Neat pipe runs, very meticulous work. Cody was amazing. Highly recommend Cody and this company. A+++

Follow up...Michael did a 6-month checkup this morning 7/28/2025 and was super friendly, knowledgeable, and answered all my questions. Thanks again.

Rick was prompt, efficient, and friendly. It was a great experience having the air conditioning maintained.

Our ancient AC unit finally died. Seth did everything possible to try to revive it. He literally tried everything. His honesty and effort really stood out. Unfortunately, with some pretty gnarly burned out compressor terminals. Nothing could be done. Seth was here on a Friday afternoon and was super helpful in arranging a replacement quote visit for the very next day. I'm hopeful it will be within our budget as I have been very impressed with Central Air so far. Thanks Seth!

I was just helped by Seth and had an amazing experience. He came in, took a look at my unit, and told me what was up. On the books for new mini split!

Seth was absolutely amazing! Having no AC in the middle of summer was no fun, but he got it fixed, and throughly answered my million questions in the meantime! If you’re looking for great AC care, call and ask for Seth!

Kenny came out to our home for an HVAC tune-up and assessment. He was very friendly, efficient, and thorough. One of the issues we had with our suddenly large electric bill he solved almost immediately. He explained everything that was going on with our system, including the furnace and even made plumbing recommendations related to our water heater. I felt that he was really honest and trustworthy.

This was our 2nd experience with Central Air Heating and Cooling. We will continue to use this company moving forward without question.

Seth did a great job. He was professional and answered all my questions knowledgeably. He explained what he was going to do and what he found when he completed his work. A+

Michael did a great job