man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump troubles in Portland Metro during the winter time, when they’re needed the most to keep you warm. While you know the team at Central Air Inc will always be there ASAP when you need us for a heat pump repair, there are some things you can do to double check a repair is needed and save yourself some cash if it’s not. We’ve gathered this checklist of things to attempt before you give us a call.

  1. It may sound ridiculous, but make sure everything is switched “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is switched off.
    • Inspect your thermostat to guarantee it’s on, switched to the correct temperature and isn’t set to cool.
    • Then try changing the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re unsure where it is) and check your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t switched on, revisit your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the proper time. If it thinks it’s morning when it’s really night, it may not switch your heat on because it doesn’t understand that you’re home.
  3. Is an obstruction causing your furnace to fail?
    • Inspect your air filters to confirm they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air intakes?
    • Are all supply registers open?
    • Is your exhaust flue open?

If you’ve worked through this checklist and you’re still lacking heat, call Central Air Inc at 503-656-1908 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.